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I run terminal services on a W2K8 R2 server, when users start Outlook 2010 the startup process randomly hangs on "loading profile". The only thing left is to kill the process outlook.exe and koffbackend.exe. When the user open Outlook again everything works fine.

In application log event 1000 says (sorry, in Dutch):

Naam van toepassing met fout: KoffBackend.exe, versie:, tijdstempel: 0x4e9d7d10
Naam van module met fout: mswsock.dll, versie: 6.1.7601.17514, tijdstempel: 0x4ce7b8e8
Uitzonderingscode: 0xc0000005
Foutoffset: 0x00001698
Id van proces met fout: 0x2100
Starttijd van toepassing met fout: 0x01ccc952b24de4da
Pad naar toepassing met fout: D:\KERIO\Outlook Connector (Offline Edition)\KoffBackend.exe
Pad naar module met fout: C:\Windows\system32\mswsock.dll
Rapport-id: f27573bf-3545-11e1-9c45-001999ab6b43

What can this be?

- Windows 2008 R2 Server, fully patched
- Terminal Services
- Outlook 2010, fully patched
- Kerio Connect 7.3.1 patch 2 build 6199 with KOFF
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