Connect. Communicate. Collaborate. Securely.

Home » Kerio User Forums » Kerio Connect » Sending Entourage messages back to Kerio

Messages: 32
Karma: 0
Send a private message to this user
Hi all,

A client of mine has a problem in so far as her Entourage Inbox has about 20,000 messages in it whereas the Kerio server Inbox has around 2,000.

Is there any way of forcing Entourage to send these unsynced messages back to the server?



Messages: 4
Karma: 0
Send a private message to this user
Have you checked users index file on the server? It maybe corrupt, if so all you have to do is rebuild the index on the server.

check link below to check index file using a script in terminal.
go to

But to answer your question,

If Entourage account is setup as IMAP or EXCHANGE,

create a new subfolder in Entourage
move inbox emails to the new folder.
once you have moved the emails, empty inbox cache, let it sync with the server
then move the emails back.


Messages: 37
Karma: 0
Send a private message to this user
So you believe that Entourage is correct, and Kerio is not?
I would make sure you have a very good backup of those emails before you do anything. Either export the users Entourage mail to an *.rge file, or drag the inbox to a folder on the desktop. Either way, it is going to take a while with 20,000 emails so be patient.
Previous Topic: multi-dom setup
Next Topic: Mailing list: CSV upload for sub domain user
Goto Forum:

Kerio discussion forums are intended for open communication between forum members and may contain information and material posted by members which may be useful in learning about Kerio products. The discussion forums are not intended to provide technical support for any specific product. Any information implied or expressed in the discussion forums is that of the posting member. Kerio is in no way responsible for the information posted in the forums, or its accuracy. Kerio employees may participate in the discussions, but their postings do not represent an offical position of the company on any issues raised or discussed. Kerio reserves the right to monitor and maintain the forums to promote free and accurate exchange of information.

Current Time: Wed Nov 22 08:31:37 CET 2017

Total time taken to generate the page: 0.00333 seconds
.:: Contact :: Home ::.
Powered by: FUDforum 3.0.4.