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ser1998

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how can i enable this on the kerio??

i want to be able to press the # key and search throught he directory when i call at my office!
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Vladimir Toncar (Kerio)

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Have a look at "Dial by name" in PBX services.
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ser1998

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great thanks but i can't have the pound key i need to have enter a number
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Vladimir Toncar (Kerio)

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The 'pound' key is used on some phones to send a call, so we do not allow it in an extension. You can use an asterisk or a single-digit number, for example.
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Sebastien Savard

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Isn't there a way to enable the pound key for directory ?
I have many professionally recorded message (from previous system) and customer wants to reuse them.
Thank you
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Filip Jenicek (Kerio)

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Hi Sebastien,

when or where do you want to press the pound key?

Filip
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Sebastien Savard

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Hi Filip,
I want to enable the pound key to search in the directory by name from the automated attendant.
Is there a way ?
Thank you
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Filip Jenicek (Kerio)

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I think that should be pretty easy, you can use the pound key in an auto attendant menu. Add a new action, pick "Dial extension number" and type in the number of your pbx directory service (85 by default).

[Updated on: Thu, 20 February 2014 14:10]

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Sebastien Savard

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Did you see this ?
Vladimir Toncar:
"Have a look at "Dial by name" in PBX services."

and
"The 'pound' key is used on some phones to send a call, so we do not allow it in an extension. You can use an asterisk or a single-digit number, for example."

I tried to put the pound key in 'Dial by name', but system wouldn't let me.
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Filip Jenicek (Kerio)

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