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ICT and Me

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Is there problem with AAS and DTMF keys?
I got problems that the AAS one moment works with DTMF and other time isn't working with DTMF.
Fresh installation Operator 1.2.0 build 4438.

At our own Operator no problems, but that was build from the first versions. And always upgraded.

[Updated on: Fri, 24 February 2012 07:11]


ICT and Me
Carlo Turk
The Netherlands
www.ictandme.nl
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Vladimir Toncar (Kerio)

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Hi Carlo,

What is the call scenario? Do you just send the incoming call to an auto attendant script and try to navigate there with DTMF?

Vladimir
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ICT and Me

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Hi Vladimir,
That's correct. But in the meanwhile I'm a little bit farther with problem. It seems that it only occurs with a one SIP trunk provider. I already send mail to Jakub, but I will aske it here too.
Is Operator using SIPInfo or the RFC for DTMF? Because I got also the same provider to test and my DTMF works with my orginal SIP trunk, but it doesn't work with the test SIP trunk.

I can see in the log the DTMF isn't interpred correct. Perhaps I must send you a PM because I got more strange things example with call routing and multiple number on one trunk.

ICT and Me
Carlo Turk
The Netherlands
www.ictandme.nl
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Vladimir Toncar (Kerio)

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Operator uses the Asterisk's 'auto' option for DTMF which allows all methods for sending and receiving DTMF, ie. SIP INFO, RTP, and in-band.
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