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mhallee

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A user received a monthly repeated event. He declined it on his iPad. Since then, the iPad has been sending, on a daily basis, 5-8 "Declined: Event Name" messages via email. Any idea ow to stop this, except for shutting off the iPad?

iPad is on firmware 5.1, setup with the Kerio setup profile from the webmail page.
Kerio is on 7.3.2 build 6388
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Pavel Dobry (Kerio)

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Does the user synchronize any shared/public calendars to his device?

Knowledge Base: http://kb.kerio.com/.
Technical support: http://www.kerio.com/support
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mhallee

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He only has his Kerio calendar, no shared/public calendars.

I just found out it is the iPhone who sends the email. I deleted the iPhone kerio profile, shut down the iPhone and reinstalled the kerio user profile. I'll post back with the results.

[14/May/2012 10:30:39] Recv: Queue-ID: 4fb1170f-0004ff84, Service: ActiveSync, From: <sender>, To: <destination>, Size: 2214, Sender: Apple-iPhone4C1/902.206
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dsegel

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We've had a lot of problems with iPads and iPhones sending multiple accept or decline messages, but it seems to be happening less now that we've upgraded the iOS devices to 5.1 or 5.1.1 and Kerio to 7.4.0. For a while it was really annoying - somebody would schedule a meeting and then get a dozen acceptance replies *every* *single* *time* an invitee opened their calendar on the iOS device.

[Updated on: Tue, 15 May 2012 18:51]

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dsegel

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This problem has come back with a vengeance. Somebody creates a calendar event using Outlook 2011 on a Mac (for example), I accept it on my iPhone, and thereafter every single time I open the calendar on my iPhone it sends a new acceptance message. Sometimes multiple messages. One time recently there were over 60 acceptance messages sent within a few seconds.

It only does this for Kerio accounts. Not with gmail, not with Exchange.

At this point I'd be happy just being told where to look for debugging info or help. Deleting and re-adding the calendar seems to help in the short term, but the problem keeps coming back.

iOS 6.1.3, Kerio Connect 8.1 RC 1.
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thomas_next

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I've got reports from several users having the same problem. Is there any workaround for this?
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chewett

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Same issue's here. We are being bombarded on our iOS devices by calendar invitations. Kerio please address this issue.
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th

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Any news here?
I have the same problem with repeatedly answered invitation messages - it is rather fuzzy to identify the responsible system, e.g. iPhone 5, iPad 3, Thunderbird on OS X, Calendar on OS X, ...
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chrism

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Anyone any progress on this.
Seems to be linked with shared calendars via Ativesync on iPhones, Kerio have told me.
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Aux

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Same here with Kerio 8.2.4 and iOS 7.1. One user kept receiving accepted emails a few times a day on multiple events.

Just deactivated the calendar in the iPhone (settings --> mail), waited until they disappeared and deactivated them again. Let's see if this will work.
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chrism

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Aux, did your user have other delegates calendars on the iPhone via activesync?
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Aux

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Nope, just his Google calendar and Kerio via active sync.
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Scissors

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We have the same problem from time to time.

One user (A) invites another user (B) to an event, which he declines. The user B's iPhone keeps sending declines every time he opens his calender app. It doesn't matter if user A removes the event all together, user B's iphone keeps sending mails.

This is very annoying. I have turned on ActiveSync debug-logging and have logs from one occasion this happens that I can share with Kerio support/developers if needed.
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Scissors

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I have the latest Kerio release 8.4.1, by the way. And the latest iOS on the iphone.
Pavel Dobry (Kerio)

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Scissors wrote on Tue, 27 January 2015 10:19
We have the same problem from time to time.

One user (A) invites another user (B) to an event, which he declines. The user B's iPhone keeps sending declines every time he opens his calender app. It doesn't matter if user A removes the event all together, user B's iphone keeps sending mails.

This is very annoying. I have turned on ActiveSync debug-logging and have logs from one occasion this happens that I can share with Kerio support/developers if needed.


Does user B synchronize any shared or public calendar on his iPhone? If so, then this is a known bug in iOS.
I would recommend to use CalDAV instead of EAS. It would solve the problem.

Knowledge Base: http://kb.kerio.com/.
Technical support: http://www.kerio.com/support
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