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Home » Kerio User Forums » Kerio Connect » Outlook hangs (For the past month, Outlook (all versions) with 7.3.1 Koff hangs)
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Waco1

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For about the last month, we've had a problem where Outlook (2003, 2007, and 2010) will intermittently hang during basic operations eg, deleting a message, or selecting a different folder. Outlook displays (not responding) in the status bar.

After 30 seconds to a minute, Outlook completes the operation and continues.

7.3.1 KC on Ubuntu 11.04. Load is negligible. RAM usage is modest. Disk I/O benchmarks at 1.87GB/s write *sustained*. That's GigaBYTES ie, fast.
1Gbps network.
Nothing has been changed (by me).
All COM Add-ins, except Kerio, are disabled.
No Google Desktop Search.

Did Microsoft release an Outlook patch for Windows similar to SP2 for Mac Outlook 2011?

I plan to update to 7.3.3 this weekend, but I'd like to know what's wrong NOW. This is affecting about 50 users. Everyone else is on Android/iPhone/WebMail...
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Myteksolutions

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I'm having the same issue with 7.4. When Outlook first opens it hangs for about 30 seconds on a handful of PCs. Also will freeze when navagating around. I have all my add-ons disabled, etc. Sad
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Waco1

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Do you have SSL and Compression enabled in Connector settings?

That fixed it here. I should have posted an update, but have been too busy.
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Myteksolutions

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Not to sound stupid, but I don't see those options in my connector. Can you please specify where exactly? Thanks.
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Myteksolutions

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Nevermind I found them in the settings under Mail in the control panel. Did you leave them checked or uncheck them? Thanks.
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Waco1

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Checked (default). I had unchecked them because Microsoft hosed up SSL with a patch.
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Myteksolutions

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Mine are both checked. I'm still having the lagging upon opening Outlook and syncing here and there.
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Waco1

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That's different than my problem, then. Maybe it's 7.4... Setting the defaults completely corrected that behavior on 7.3.3.
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