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Home » Kerio User Forums » Kerio Operator » Call Restriction didn't work for Operator 1.2.2
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Rolando

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Hi,

I installed Operator 1.2.2 from start, time is corrected now for Cisco 7941 & 7961.

When setting restriction access for an extension number not to dial 00, i got this error:

[07/Jun/2012 18:24:42] Operator asterisk[1553]: WARNING[4766]: CallPermissions.cpp:255 in int CallPermissions::testPermissionsExtension(std::string&, std::string, std::string): Unknown extension 044318935.

[07/Jun/2012 18:24:42] Operator asterisk[1553]: WARNING[4766]: CallPermissionsInterface.cpp:170 in int callpermissions_test(const char*, const char*, int): Call permissions for ext-044318935 to dial 90554957818... [UNKNOWN - ALLOW]

And the call went through.

My Operator has 2 x Digium FXO cards installed.

Regards,
Roland
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Vladimir Toncar (Kerio)

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Hi Rolando,

Can you send me your support information file (from the System Health screen).

Vladimir
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Rolando

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Hi Vladimir,

I found the error (or bug) on Operator, particular this issue.

Since our system has trunk lines (8 physical analog lines with the same number, example 04-431-XXXX), and defining it in Incoming with the same number is not allowed, i have to increment the number by one for every line, this is fine and it is working.

When rewriting all lines to one specific number in "Routing of Outgoing Calls", example 9 is Prefix to dial-out -> Rewrite Numbers -> Calling number -> Strip digit from left -> 9 -> Add this Prefix-> 04-431-8935

This is where these warnings came out.

[09/Jun/2012 13:31:01] Operator asterisk[1553]: WARNING[12781]: CallPermissions.cpp:255 in int CallPermissions::testPermissionsExtension(std::string&, std::string, std::string): Unknown extension 044318935.

[09/Jun/2012 13:31:01] Operator asterisk[1553]: WARNING[12781]: CallPermissionsInterface.cpp:170 in int callpermissions_test(const char*, const char*, int): Call permissions for ext-044318935 to dial 90554957818... [UNKNOWN - ALLOW]

If i removed the Strip digit from left to "nil", and Add this Prefix -> "nil"

The permission group is working.


For your information.

Rolando

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