Connect. Communicate. Collaborate. Securely.

Home » Kerio User Forums » Kerio Connect » Outlook 2011 OS X slow (moving between messages in outlook 2011 is slow)
  •  
nixIT

Messages: 73
Karma: 2
Send a private message to this user
Hello all,

We are running Kerio Connect 7.4.1, Mac users on Snow Leopard latest security patches and Outlook 2011, latest updates. The users mailbox is ~300 meg, which is large, but not that big.

People are noticing slowdowns in Outlook 2011 when navigating their emails.

If the user is working in Excel for example, and then switches to Outlook 2011, Outlook and the messages takes 20-30 seconds to respond and display the correct message.

Then when outlook is the forefront applications, moving between messages takes ~2 seconds to display the next message in the preview pane.

The slowdown wasn't as noticeable until a couple updates ago.

Activity Monitor on the Mac has Outlook using very little resources. Our email server's utilization is minimal as well.

Any idea what could be causing the slowdowns? Any place I should begin looking?

--nixIT
  •  
cdjoyce

Messages: 1
Karma: 0
Send a private message to this user
This is a known issue with Kerio Connect 7.4.1 and Outlook, although I've seen it on Lion as well as SL.

I'd open a ticket with Kerio support right away. The more customers who do so, the faster engineering will fix it.
Previous Topic: Turn off push in Apple Mail
Next Topic: Contacts and Calendars
Goto Forum:
  


Disclaimer:
Kerio discussion forums are intended for open communication between forum members and may contain information and material posted by members which may be useful in learning about Kerio products. The discussion forums are not intended to provide technical support for any specific product. Any information implied or expressed in the discussion forums is that of the posting member. Kerio is in no way responsible for the information posted in the forums, or its accuracy. Kerio employees may participate in the discussions, but their postings do not represent an offical position of the company on any issues raised or discussed. Kerio reserves the right to monitor and maintain the forums to promote free and accurate exchange of information.

Current Time: Thu Oct 19 22:05:56 CEST 2017

Total time taken to generate the page: 0.00396 seconds
.:: Contact :: Home ::.
Powered by: FUDforum 3.0.4.