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Home » Kerio User Forums » Kerio Control » Control and cable modem - connectivity problem (can't get IP from ISP (modem cisco 2100))
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Tomislav

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Hi,
I just got my new ISP to hook up their cable modem (cisco 2100) but I can't get a connection on my Kerio Control (connection works fine with my laptop).

From my conversation with (ISP) tech support the modem is a simple pass-though and the IP address is generated by their DHCP server (located "somewhere") and not by the modem. I do not have

Has anyone had this problem? My ISP says their hardware is OK so the rest is my problem...

Any help would be appreciated.

[Updated on: Wed, 27 June 2012 15:34]

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Tomislav

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About 24 hours after I first plugged in the laptop, control miraculously got a connection.
After a long time contemplating I've come to the conclusion that my ISP read the laptops MAC and gave an IP for that MAC only. Since it's a 1 port modem, I'm guessing they blocked all DHCP requests from all other devices. After 24 hours, the lease ran out and they accepted a new request from a new device...

Yes I know this sounds dumb, but it's the only reasonable explanation I can come up with...
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Goran

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I think that is problem with kerio control,
and linux/android/NIC compatibility.

Question cannot be stupid, but some of the answers can.
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Tomislav

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Goran wrote on Sat, 30 June 2012 03:47
I think that is problem with kerio control,
and linux/android/NIC compatibility.

Android? You sure you're not replying to the wrong topic?
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Goran

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Im sure...
http://forums.kerio.com/t/21712/make-me-crazy/

And here was more then one topic that kerio appliance have problems with internet recognising.
i.e. Non of android phones don't get recognized in my system...
my laptop what usually worked normally, it work but only on one of the server...
Kerio after kerio appliance don't recognize internet access, or it need long time etc... why is like that... still is mystery for me!

Question cannot be stupid, but some of the answers can.
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