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macjimbo

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Using KC 7.4, Mac OS X Server 10.6.8.

I have a small network with 10 users and a large shared address book. Altering the contact details of any contact syncs fine either way to/from Mac Address Book, iPhone etc.

However if I try to alter the contact details (using iPhone or Address Book) of a contact who is one of our KC users, the changes are lost within seconds. e.g. adding a phone number or email address. Not only are the changes not synced, but the changes are discarded. This happens whether I make the change using Mac Address Book, or my iPhone.

If I make the change using the webmail interface it sticks.

Is this normal behaviour? Can I fix it?

TIA

James
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macjimbo

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b-tom

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So, you're trying to make changes on your public contacts? Disable "Publish in Global Address List" > Accounts > Users.
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macjimbo

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OK thanks for that - but not really a solution as it simply means I don't see the contacts at all and have to add them separately.

This doesn't really make sense. Why can I alter a public contact in Webmail successfully, but not alter it in any device which syncs to KC?

cheers

James
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macjimbo

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Coming back to this, does anyone know why I cannot sync changes to members of the GAL other than by webmail?

In other words - a member of my GAL shows up on my iPhone, I add a phone number to their card. Shortly after the number deletes itself. The same happens to changes made in Mac Address Book. But if I make the change in Webmail, it sticks.

Any clues? Is this a bug? Or a feature?
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macjimbo

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someone must know the answer to this!

after posting the above, I discovered that even the Webmail changes don't stick for long. A new phone number added in webmail will get transferred to other devices, but soon after it gets deleted again.

It seems that any user in the GAL (and mine come via Open Directory) cannot have their details altered. Is this true?

cheers

James
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Pavel Dobry (Kerio)

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Yes, you cannot change GAL contact attributes synchronized from LDAP in public folder. You need to change them in Open Directory user details in order to make them propagated to GAL public folder.
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macjimbo

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ok thanks for letting me know. That's a bit of a pain, adding details to LDAP users isn't exactly easy I don't always remember that there are a handful of users whose details I can't alter on my iPhone. Until their number disappears...
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