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bruggles

Messages: 125
Karma: 1
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I have had to move my tag to 8.3 and my block score to 9.9 which seems execessively high, I did this as many valid emails where getting marked as SPAM.

Am using SPAMCOP, zen.spamhaus.org and SORBS RHSBL for blacklists.

Can anyone tell me from examining source below what might be wrong with my settings or why a simple email is getting marked as spam? TIA

Return-Path: <name removed for posting<_at_>zuerchertech.com>
X-Spam-Status: Yes, hits=8.4 required=8.3
tests=BAYES_50: 1.567,EXTRA_MPART_TYPE: 1,FROM_12LTRDOM: 2,
HTML_MESSAGE: 0.001,T_URIBL_BLACK_OVERLAP: 0.01,T_URIBL_SEM: 0.01,
T_URIBL_SEM_FRESH: 0.01,T_URIBL_SEM_FRESH_10: 0.01,T_URIBL_SEM_FRESH_15: 0.01,
T_URIBL_SEM_RED: 0.01,URIBL_BLACK: 1.725,URIBL_RHS_DOB: 1.514,
URIBL_SC_SURBL: 0.568,TOTAL_SCORE: 8.435,autolearn=no
X-Spam-Flag: YES
X-Spam-Level: ********
Received: from mxout.myoutlookonline.com ([64.95.72.244])
by mx01.co.grafton.nh.us;
Thu, 12 Jul 2012 11:04:37 -0400
Received: from mxout.myoutlookonline.com (localhost [127.0.0.1])
by mxout.myoutlookonline.com (Postfix) with ESMTP id BE80FA66772;
Thu, 12 Jul 2012 10:44:12 -0400 (EDT)
X-Virus-Scanned: by SpamTitan at mail.lan
Received: from HUB012.mail.lan (unknown [10.110.2.1])
by mxout.myoutlookonline.com (Postfix) with ESMTP id 583888FBE8B;
Thu, 12 Jul 2012 10:43:58 -0400 (EDT)
Received: from MAILR020.mail.lan ([10.110.18.93]) by HUB012.mail.lan
([10.110.17.12]) with mapi; Thu, 12 Jul 2012 11:03:50 -0400
From: NAMES REMOVED FOR POSTING
To: NAMES REMOVED FOR POSTING
Date: Thu, 12 Jul 2012 11:03:47 -0400
X-Original-Subject: Software Update
Subject: **SPAM** Software Update
Thread-Topic: Software Update
Thread-Index: Ac1gP0n2gIFdcxUwS1G1XJkmGL7fCg==
Message-ID: <926BEE2AEAF85E49A2FCA8A85A32159C16FFB66FB5<_at_>MAILR020.mail.lan >
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach: yes
X-MS-TNEF-Correlator:
acceptlanguage: en-US
Content-Type: multipart/related;
boundary=" _004_926BEE2AEAF85E49A2FCA8A85A32159C16FFB66FB5MAILR020maill _ ";
type="multipart/alternative"
MIME-Version: 1.0

--_004_926BEE2AEAF85E49A2FCA8A85A32159C16FFB66FB5MAILR020mai ll_
Content-Type: multipart/alternative;
boundary=" _000_926BEE2AEAF85E49A2FCA8A85A32159C16FFB66FB5MAILR020maill _ "

--_000_926BEE2AEAF85E49A2FCA8A85A32159C16FFB66FB5MAILR020mai ll_
Content-Type: text/plain; charset="us-ascii"
Content-Transfer-Encoding: quoted-printable

Good morning gentlemen!

I have tried to call you at your offices but have not had any luck reaching=
anyone. There has been a pretty major bug that has been discovered and we=
would like to postpone the update by a couple of days. We are not sure if=
this bug would affect you or not, however we don't want to risk it.

If you have any questions, please don't hesitate to let us know.



[cid:image001.jpg<_at_>01CD6015.A1335CD0]


--_000_926BEE2AEAF85E49A2FCA8A85A32159C16FFB66FB5MAILR020mai ll_
Content-Type: text/html; charset="us-ascii"
Content-Transfer-Encoding: quoted-printable

<html xmlns:v=3D"urn:schemas-microsoft-com:vml" xmlns:o=3D"urn:schemas-micr=
osoft-com:office:office" xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" xmlns=3D"http:=
//www.w3.org/TR/REC-html40"><head><META HTTP-EQUIV=3D"Content-Type" CONTENT=
=3D"text/html; charset=3Dus-ascii"><meta name=3DGenerator content=3D"Micros=
oft Word 14 (filtered medium)"><!--[if !mso]><style>v\:* {behavior:url(#def=
ault#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
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panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
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panose-1:2 11 6 4 3 5 4 4 2 4;}
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margin-bottom:.0001pt;
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{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
p.MsoAcetate, li.MsoAcetate, div.MsoAcetate
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mso-style-link:"Balloon Text Char";
margin:0in;
margin-bottom:.0001pt;
font-size:8.0pt;
font-family:"Tahoma","sans-serif";}
span.EmailStyle17
{mso-style-type:personal-compose;
font-family:"Calibri","sans-serif";
color:windowtext;}
span.BalloonTextChar
{mso-style-name:"Balloon Text Char";
mso-style-priority:99;
mso-style-link:"Balloon Text";
font-family:"Tahoma","sans-serif";}
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{mso-style-type:export-only;
font-family:"Calibri","sans-serif";}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext=3D"edit" spidmax=3D"1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext=3D"edit">
<o:idmap v:ext=3D"edit" data=3D"1" />
</o:shapelayout></xml><![endif]--></head><body lang=3DEN-US link=3Dblue vli=
nk=3Dpurple><div class=3DWordSection1><p class=3DMsoNormal>Good morning gen=
tlemen!<o:p></o:p></p><p class=3DMsoNormal><o:p>&nbsp;</o:p></p><p class=3D=
MsoNormal>I have tried to call you at your offices but have not had any luc=
k reaching anyone.&nbsp; There has been a pretty major bug that has been di=
scovered and we would like to postpone the update by a couple of days.&nbsp=
; We are not sure if this bug would affect you or not, however we don&#8217=
;t want to risk it.&nbsp; <o:p></o:p></p><p class=3DMsoNormal><o:p>&nbsp;</=
o:p></p><p class=3DMsoNormal>If you have any questions, please don’t =
hesitate to let us know.<o:p></o:p></p><p class=3DMsoNormal><o:p>&nbsp;</o:=
p></p><p class=3DMsoNormal>Genetta<o:p></o:p></p><p class=3DMsoNormal><o:p>=
&nbsp;</o:p></p><p class=3DMsoNormal><b><span style=3D'color:#1F497D'>Genet=
ta Wehrspann<o:p></o:p></span></b></p><p class=3DMsoNormal><i>Software Supp=
ort Specialist<o:p></o:p></i></p><p class=3DMsoNormal><i><a href=3D"mailto:=
/a><=
o:p></o:p></i></p><p class=3DMsoNormal><i>877.229.2205<o:p></o:p></i></p><p=
class=3DMsoNormal><i><o:p>&nbsp;</o:p></i></p><p class=3DMsoNormal><img bo=
rder=3D0 width=3D324 height=3D43 id=3D"Picture_x0020_1" src=3D"cid:image001=
.jpg<_at_>01CD6015.A1335CD0" alt=3D"Description: logo-small"><o:p></o:p></p><p c=
lass=3DMsoNormal><o:p>&nbsp;</o:p></p></div></body ></html>=

--_000_926BEE2AEAF85E49A2FCA8A85A32159C16FFB66FB5MAILR020mai ll_--

--_004_926BEE2AEAF85E49A2FCA8A85A32159C16FFB66FB5MAILR020mai ll_
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--_004_926BEE2AEAF85E49A2FCA8A85A32159C16FFB66FB5MAILR020mai ll_--
  •  
GlennK

Messages: 252
Karma: 3
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I have found it's best to reset the bayes database after upgrading to 7.4. You can do this by deleting the bayes folder in the spamassasin folder in the mail store. Others in the forum have found the same. You can find details on how to do this in the forum or in the documentation. Make sure you restart the server.
  •  
Pavel Dobry (Kerio)

Messages: 5245
Karma: 251
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Email headers show that SpamAssassin has found some URL or domain on SURBL blacklists. I recommend enabling debug log for Spam Assassin processing. It will tell you which URL it is.
  •  
freakinvibe

Messages: 1552
Karma: 62
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What I see is some hits for URIBL lists, but also this one:

FROM_12LTRDOM

which adds 2.0. This is due to the sender has a 12-letter domain.

I would try to look at many headers and check which rules trigger often. You can then adjust the scores in the .cf files.

In your case, I would set the FROM_12LTRDOM to zero.

Also there is:

URIBL_RHS_DOB

adding 1.5 which means that a domain in the body of the mail is less than 5 days old (i.e. just created).


Dexion AG - The Blackberry Specialists in Switzerland
https://dexionag.ch
  •  
GlennK

Messages: 252
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12 letter domain? ugh... there are plenty of legitimate long domains.
  •  
freakinvibe

Messages: 1552
Karma: 62
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Yes, not everybody is happy with it, but obviously spammers seem to love 12 letter domains (for whatever reason). See also this discussion

http://spamassassin.1065346.n5.nabble.com/FROM-12LTRDOM-high -scored-remove-td100710.html

Dexion AG - The Blackberry Specialists in Switzerland
https://dexionag.ch
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GlennK

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great... now I need to change our domain? oh.. except that would make it fall within the "new" filter. Smile Dumb.
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freakinvibe

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Not really, the 12-letter rule only triggers if the URIBL_BLACK triggers. So if your domain is not on a Blacklist, no need to change it Razz

Dexion AG - The Blackberry Specialists in Switzerland
https://dexionag.ch
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GlennK

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Okay good point. Just have to watch the replies and forwarded emails.
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