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Home » Kerio User Forums » Kerio Connect » Kerio Outlook Connector only works for Administrator on Win 2008 (I have an issue on a Windows 2008 server where the Kerio Outlook Connector only works for the "Administrator" user.)
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MikeDaniels

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I have an issue on a Windows 2008 server where the Kerio Outlook Connector only works for the "Administrator" user.

On any other user, the plugin doesn't seem to work. When I try to configure the account, instead of popping up the "Kerio Outlook Connector" window asking for the server name, account & password, it just goes straight to "Outlook must be restarted for these changes to take effect".

If I relaunch Outlook and go to Account Settings, double click on "Kerio Connect (KOC Offline Edition)", I get an error stating "The specified device, file, or path cannot be accessed. It may have been deleted, it may be in use, you may be experiencing network problems, or you may not have sufficient permission to access it. Close any application using this file and try again."

As the user "Administrator", everything works fine. Adding other users to "Administrators" and "Domain Admins" groups didn't help, they still get the error.

This is a stock installation of Windows 2008 Standard edition, with Microsoft Office 2010 SP1, all Windows & Office updates have been installed.

Running Kerio Outlook Connector (Offline Edition) 7.4.3

Any help or suggestions would be greatly appreciated!
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