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kerver

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Is Operator capable of suppling a global phone book or directory to the phones, or at least a list of local users and extensions?
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silars

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Most of us solve this using phones that support LDAP. I believe most users use OpenLDAP or Active Directory. Some phones also support the ability to push directories via the provisioning process, but I don't believe this is supported via Operator yet.

I'd recommend an LDAP solution as this tends to be more scalable vs. directory push.
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fishtech

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+1 LDAP.

I am using LDAP to query Apple's Open Directory. I believe you can also query Kerio Connect's directory

ft.
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kerver

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Thank You. My phones are capable of querying an LDAP server, and I'm currently utilizing both Apple Open Directory and Kerio Connect. How would I incorporate the phone extension into either one of those solutions?
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ICT and Me

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Operator can also talk with Open Directory. And LDAP supporting phones can talk with Open Directory on LDAP level.
So if I'm not mistaking the extensions will placed in Open Directory and Kerio Connect can also connect with Operator. I will advice to read the manual and white papers on the Kerio website in Q&A section.

ICT and Me
Carlo Turk
The Netherlands
www.ictandme.nl
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fishtech

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I have Kerio Connect but I chose for my phones to search LDAP on OSX Open Directory directly.

To configure extensions numbers in Open Directory (I have 10.6 server) I go WorkGroup Manager > Users > specific User > Info.

Then I add 'Work' (and 'Mobile' phone numbers where appropriate) for each user.

For rooms (extensions without specific users) I create an OD account (eg. 'Library') and create just a 'work' phone number. I also mark the account as inactive using User > Basic > uncheck 'Access Account'.

The room will show up on LDAP searches even though it is an inactive Open Directory account.

Users can now walk up to any phone in the building and dial any colleague, colleague's cell phone or room from the directory on the phone. When I make a change in OD it is immediately available on all phones.

I have Snom phones, and the phones themselves use settings shown in this thread:

http://forums.kerio.com/index.php/m/91957/?srch=ldap#msg_919 57

Unfortunately I'm not through with printed phone lists just yet... the latest Snom firmware (v. 8.3.10) has broken LDAP searches from their phones (note... this has NOTHING to do with Operator). Downgrading phone software is the only option, but a firmware update to fix is supposed to become available this week: http://forum.snom.com/index.php?showtopic=10213

hth,

ft.

[Updated on: Tue, 25 September 2012 15:13]

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kerver

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Thank you fishtech. This is exactly what I needed, but it looks like it's going to take some trial and error. The LDAP configuration on my Yealink phone looks very similar to the one you supplied for the Snom. I've populated all the required settings and am still unable to query the server. My LDAP log on the Open Directory Server isn't acknowledging any attempted queries from the phone, and unfortunately I can't find any accessible logs on the phone. I may need to contact Yealink or bring in a Snom for testing.
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fishtech

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Quote:
This is exactly what I needed, but it looks like it's going to take some trial and error.


Sounds familiar :)

Quote:
The LDAP configuration on my Yealink phone looks very similar to the one you supplied for the Snom. I've populated all the required settings and am still unable to query the server.


I believe I used an OSX tool called Ldapper to check my LDAP user could connect OK, before trying that user on the phone. That way I could rule out authentication issues, etc.

I eventually found a post in the Snom forums which really helped me get the config right. If Yealink have forums it might be worth a post.

Quote:
My LDAP log on the Open Directory Server isn't acknowledging any attempted queries from the phone


For info, I do NOT get anything in the LDAP log on my OD server (OSX 10.6.8) when I search directory from a phone.

So, check in the Password Service Server Log. I do get the following when in the PSS log when I search the directory from the phone:


Sep 26 2012 08:48:03 USER: {0x5000240367925a190000006900001850, myldapuser} is the current user.
Sep 26 2012 08:48:03 AUTH2: {0x5000240367925a190000006900001850, myldapuser} CRAM-MD5 authentication succeeded.


That's about all I can see on the server when a phone searches the LDAP directory.


Quote:
I may need to contact Yealink or bring in a Snom for testing.


If you do bring in a Snom make sure you are aware of the firmware problem I mentioned above (LDAP problem with current firmware v8.7.3.10). Otherwise that will REALLY screw up your testing (speaking from experience).

Snom released a new beta firmware yesterday (v8.7.3.15) which works great in my testing so far, though I have only installed on a couple phones. Otherwise, if you don;t want to use the beat, use previous firmware v8.4.35: http://forum.snom.com/index.php?showtopic=10213

Cheers,

ft.
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kerver

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Making progress. I brought in the Snom 821 and had instant success with the LDAP configuration. My next question is can I add these settings to a provisioning file for future Snom installs? I see the provisioning file for each unique MAC address, but not a template for default settings.
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DigiWorks

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It would be nice if Kerio Operator has an build-in phonebook like LDAP Server or something like that.
Just adding phonenumbers via the Kerio Operator would be a nice feature.
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Vladimir Toncar (Kerio)

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Hi,

See my response in a similar thread regarding what's currently in the plan.

Vladimir
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DigiWorks

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But we don't have a LDAP server or Kerio Connect.
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Vladimir Toncar (Kerio)

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We plan to use an external LDAP server now (like Kerio Connect). An LDAP server built into Operator might come later, but I am not able to give you an ETA for that.

Vladimir
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