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Home » Kerio User Forums » Kerio Control » Quota statistic different from Kerio Star (Quota for today shows higher than Kerio Star stats for the user)
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GazzaBot

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Hi,

I have a user that uses around 350GB a month on internet. She has a 1GB weekly quota limint but today being 1 October the Admin 'User Statistics' shows 768MB used but Kerio Start statistics only shows 14MB today (which is about right).

Has anyone had this before and is there a way to get the Quota figure corrected without resetting User Counters?


Thanks

Gary
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Lucian Maly (Kerio)

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You can try to remove 'stats.usr' to see if it fixes the problem. It is located in the store under user's folder.

Kerio Technologies AU Pty Ltd.
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GazzaBot

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Hi Lucian,

I believe the stats.usr file is with Connect not Control. I searched on the firewall for it but it does not exist.

Thanks

Gary
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