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lancorp

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Strange problem with meeting requests from only ONE sender (outside our company, using Outlook 2010) and one user inside our company (Kerio, Outlook 2007). Every time this sender sends a meeting request, it comes in with meeting times two hours early. The sender and our user are both in the same time zone (Pacific). Another user in our company gets the same meeting request and the times are correct.

We've checked everything we can think of to see if there is any sort of timezone issue on our end and cannot see where there is a problem. We've checked the user settings in webmail also.

Any ideas where the two hour time difference may be originating?

One other thing, not sure if this has anything to do with it, but the user experiencing this has her inbox shared with another user in the company (office manager). Oddly, these meeting requests do not show up in the office managers view of the users inbox until some time later.

Logically, this user has no issues with meeting requests from other senders, and conversely, the sender has no problems with others receiving her meeting requests. It makes no sense.

HELP!

Thanks.
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Pavel Dobry (Kerio)

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I think it is important to know if the sender with Outlook 2010 is sending the meeting request in a standard format (MIME) or Microsoft's proprietary TNEF (winmail.dat).
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lancorp

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How can we ask the sender to check? I doubt the sender knows about MIME or TNEF or how to know the difference).

Thanks.
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Pavel Dobry (Kerio)

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You can take the message from server's Archive folder (if you user message archiving and the message is archived before processing - as it comes).
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lancorp

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On the senders server or our Kerio server? I have no access to the senders server (and don't even know for sure what they use for a mail server).
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