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Home » Kerio User Forums » Kerio Connect » Ubuntu Connect 7.4.3 and Mountain Lion Mail Client Hangs (Ubuntu Connect 7.4.3 and Mountain Lion Mail Client Hangs)

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I've recently upgraded to Connect 7.4.3 running on an Ubuntu host and am experiencing the following behaviour:

My Mountain Lion Mac Mail client, when connecting via the Exchange setting loads my messages, but everything is marked as 'Unread' and mail synchronization hangs when trying to complete synchronizing my private folders. Each time I restart the Mac Mail client, the activity window shows a different private folder with the progress bar stuck at a certain percentage and it doesn't move and prevents any further synchronization from occurring (ie: new messages don't appear etc)

When logging into the web client, everything is as it should be. iPhone and iPad clients work fine.

I've tried the following without success:
1. Rebuilt the account's indices
2. Removed all Exchange settings from my Mountain Lion client, removed the V2 caches and re-created the account
3. Simply waiting (perhaps expecting the synchronization isn't hung but just taking a long time. I waited 24 hours so suspect either the Mac Mail client has hung or the server has timed out...

Has anyone else seen this problem? What does work is using the Exchange IMAP setting to connect to mail, and then using the Exchange setting for Calendar and Contact synchronization.

While I can live with the workaround, ideally, I'd like a cleaner config simply using Mac Mail's built in Exchange functionality.

I'm wondering if this is a Mountain Lion Mac Mail issue or Connect issue.

Pavel Dobry (Kerio)

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Exchange account in Mail, Calendars, Contacts is not supposed to work with Kerio Connect. You need to use Exchange IMAP, CalDAV and CardDAV. There is an auto-configuration tool available on server's Integration page.

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Worked like a charm!
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