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Home » Kerio User Forums » Kerio Operator » Ring Group ending in General Mailbox (Ring Group ending in General Mailbox)
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nick.ebnet

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We have 1 incoming line and 2 extensions. I setup the ring group to ring both those extensions on incoming calls. That works perfectly.

What I'm looking to do is send the call to a general mailbox if the ring group doesn't answer. If so can you setup a general mailbox without having an extension to add it to? And how?

Thank you!
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Vladimir Toncar (Kerio)

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Hi,

Voicemail boxes are are always tied to a user. You could create a 'general mailbox user' to receive the messages.

Vladimir
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ESP Projects

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This is pretty poor in my opinion, however, can you advise how to use a handset to connect to Kerio and access the "Group Voicemail" of another users extension?
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