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I thought I'd just put this out there for everyone so that hopefully others can avoid getting caught out.

We just installed Blackberry Enterprise Server Express 5.0.4 with KBC 7.4.3 and could not get BES to look up any users at all. When I finally spoke to Kerio, they told me that their devs were having similar problems since 5.0.4's release and that they were recommending uninstalling and downgrading to 5.0.3.

Hope this saves someone some bother
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