Connect. Communicate. Collaborate. Securely.

Home » Kerio User Forums » Kerio Operator » Divert extension on Busy/No Answer to another extention (Divert extension on Busy/No Answer)
  •  
exportgoldman

Messages: 39
Karma: 1
Send a private message to this user
Hello Everyone,

We are currently setting up Kerio Operator, and have half of our staff which get voicemail (sales) but the engineers all divert back to another extension when the phone is busy/no answer.

For the life of me I cannot find this option in Kerio Operator, or the manuals or the forums.

Can anyone help out?
  •  
Vladimir Toncar (Kerio)

Messages: 1696
Karma: 39
Send a private message to this user
What is the difference between these two groups? Are both groups on the same Operator machine?

Vladimir
  •  
exportgoldman

Messages: 39
Karma: 1
Send a private message to this user
Hello Everyone,

I have found the answer. In Kerio Operator disable all voicemail for this extension, then on the actual phone (depending on model) you can setup the forward on busy or no answer.

You can't do this in the web interface.
Previous Topic: [SOLVED] Voip.ms Call Routing
Next Topic: Kerio Operator 2.0.3
Goto Forum:
  


Disclaimer:
Kerio discussion forums are intended for open communication between forum members and may contain information and material posted by members which may be useful in learning about Kerio products. The discussion forums are not intended to provide technical support for any specific product. Any information implied or expressed in the discussion forums is that of the posting member. Kerio is in no way responsible for the information posted in the forums, or its accuracy. Kerio employees may participate in the discussions, but their postings do not represent an offical position of the company on any issues raised or discussed. Kerio reserves the right to monitor and maintain the forums to promote free and accurate exchange of information.

Current Time: Tue Aug 22 09:06:14 CEST 2017

Total time taken to generate the page: 0.00449 seconds
.:: Contact :: Home ::.
Powered by: FUDforum 3.0.4.