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nhoague

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Recently we had a customer move to a new location. We had the ability to build the network from the ground up and as such we built a dedicated network for VoIP.

We purchased Operator box with 4 ports and assigned one port our LAN, and port 2 a dedicated IP with DHCP connected to the dedicated network for phones. All the phones picked up DHCP and provisioned without a hitch. It was quite impressive!

Now, the catch. The IP network scheme for Operator's DHCP and phones is 192.168.5.x. The LAN port on Operator is 192.168.0.x.

I had to put in place a custom dial plan and config for attendant consoles. So, I downloaded the config from the provisioned phones, opened it, modified it, put it back in place in Operator and restarted the phones. NONE of them registered. After looking at the config a second time I noticed that the NTP and proxy IP were on Operator's LAN side and not the IP I chose the Operator DHCP network. Make sense?

I think what would be great is if in the network section of Operator you have the ability (if multiple interfaces are used) to define which interface is the VoIP network, so that phone configs by default will have this IP.

Thoughts?
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Vladimir Toncar (Kerio)

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Hi Nick,

This makes sense, thanks for this suggestion.

Vladimir
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Filip Jenicek (Kerio)

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nhoague wrote on Sun, 16 December 2012 15:14
After looking at the config a second time I noticed that the NTP and proxy IP were on Operator's LAN side and not the IP I chose the Operator DHCP network. Make sense?

I think what would be great is if in the network section of Operator you have the ability (if multiple interfaces are used) to define which interface is the VoIP network, so that phone configs by default will have this IP.

Dear Nick,

the "Download Original Configuration..." option is a more of an advanced feature and we don't expect many people to use it.

Currently, we use ip address from the first configured interface.

Your proposed solution won't work when there are more interfaces used for voice traffic. A better approach to solve this issue is to allow the administrator to select over which interface to download the configuration. However, this is currently not in the plan.

Thank you for pointing this out.

Filip
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nhoague

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Hi Filip,

Your proposed idea for make more sense. Smile

Interesting not many people use the config files. In large deployments it makes the most sense as I can auto provision dial plans, BLF consoles, etc as I'm sure you already know this. Smile

Now what would be super cool is to be able to have a text editor online within operator so one could create, copy/paste configs direct on Operator and not need any knowledge of ssh and / or putting files back in the right place. Smile

Thanks for everything!

P.s faxing works great!
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