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Home » Kerio User Forums » Kerio Connect » Connect 8.0.0 - No folder structure in shared folder tree visible
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EdiFingersErben

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In the new 8.0 client at the shared folder section all folders and their subfolders are listet "straight", (left aligned). So you are not able to see which is a "master" and which are his subfolders.

Any idea?
Thanks!

[Updated on: Sun, 16 December 2012 15:21]

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mlee (Kerio)

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I believe you mean the 8.0 webmail? The subfolders should be indented, mind showing a picture of the folders?

PTSD. BP. OCD. ASPD. BPD. Certified.
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EdiFingersErben

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This is webmail version 7.4.3 (ok)

[img]./fa/2875/0/[/img]

This is webmail version 8.0.0
[img]./fa/2876/0/[/img]

  • Attachment: treeV743.png
    (Size: 13.86KB, Downloaded 384 times)
  • Attachment: TreeV8.png
    (Size: 10.94KB, Downloaded 380 times)
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mlee (Kerio)

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This is a capture from a Connect 8.0 Webmail folder tree.

My advise is to reinstall Kerio Connect, it might be a corrupted installation.

And please test with another kind of browser.

  • Attachment: tree8.png
    (Size: 5.01KB, Downloaded 334 times)

[Updated on: Wed, 02 January 2013 02:26]


PTSD. BP. OCD. ASPD. BPD. Certified.
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Charles B

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I can duplicate this issue.
I suspect mlee (Kerio) did not actually understand the first post entirely.

SHARED FOLDERS do not indent, for the user to whom they are shared, in webmail 8.

For the person who shares the folders webmail indents just fine, and I suspect that is what mlee posted.

See the attached screencap for a side by side view of the shared vs sharing folders. I tried both Firefox and IE (newest versions), and they looked identical.


Mid 2015: Quit Kerio and moved to Exchange 2013 and Meraki.
Kerio Control 8.4.0--Used since it was WinRoute, many years ago
Kerio Connect 8.4.0 on Ubuntu. Bought Connect just in time for the switch to NO SUPPORT(aka pay for support). Not. Happy.
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lucb

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I have same problems
People subscribing to shared folders can't see the original folder' tree

Sample:
Dupont share this tree: Projects, Projects/new, Projects/closed
Burks subscribe to this 3 folders but he'll not see the original folder's tree but closed, new, Projects (in alphabetical order)

It's a very big bug for us as we share huge folder's tree

[Updated on: Thu, 03 January 2013 15:44]


Luc
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Kerio@Herrmannsdorfer

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I experienced the same feature loss ...

Here is some kind of official reply to my bug report:

Quote:
Hi Rolf,

Unfortunately this is by design. If you wish for the folders to be nested in the new WebMail Client you will need to use the 'Feedback' button in webmail to list it as a feature request. I will close this ticket now because this not a bug.

Best Regards,

Vicky Cinelli
UK Technical Support Engineer

Ticket Details

Ticket ID: MXT-298975
Department: Support - Bug Reports


x.0.0 versions most likely include bugs, missing features and are for early adopters only. KC 8.0.0 is no exception ...

--
Rolf
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EdiFingersErben

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The discussed issue unfortunately isnĀ“t fixed in Release 8.0.1.

So we only use the former web client or outlook. Outlook (2010) is sometimes slow, but it works.
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papiertiger

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Did you try to recreate the structure by hand, via drag and drop?
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lucb

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The folder structure still exist for the original user. It don't exist for the subscriber

Luc
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IainC

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I've also found if you share a sub-folder only and not the parent. The person who you shared it with cannot subscribe to it.

This works fine in the old WebMail.
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lucb

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The shared directory tree bug is still alive in 8.2.2 (2224)

Luc
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Bsis_SysAdmin

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Yes, it still exists in 8.2.2 and it is a real pain in the belly ...
It is a real problem if you have shared folders with subfolders in it that have the same name e.g.:
Service -> done (done is subfolder of folder Service ...)
Engineer -> done

becomes something like:
Service
Engineer
done
done

This is a real bug, not a wannabee feature ... Smile

@Kerio developers: Keep up the good work!
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