Connect. Communicate. Collaborate. Securely.

Home » Kerio User Forums » Kerio Operator » RingBack Troubleshooting
  •  
88fingerslukee

Messages: 177
Karma: 0
Send a private message to this user
Hi Everybody,

I'm having issues where when I dial out, I'm not getting ringback tones. Also, the call doesn't seem to connect right away when the call is answered. The other person will answer and the incoming voice will not be heard until several seconds later.

Can anybody help me pinpoint where this might be caused in my setup? Is this a firewall issue? What are the solutions to this?

Kerio Operator 2.0.3
Snom 870 phones

[Updated on: Wed, 02 January 2013 23:50]

  •  
Filip Jenicek (Kerio)

Messages: 1094
Karma: 80
Send a private message to this user
Please create a packet dump with the call and send it to fjenicek<at>kerio<.>com

Filip
  •  
88fingerslukee

Messages: 177
Karma: 0
Send a private message to this user
Hi Filip,

I just emailed you a PCAP trace from a phone call with no ringback. I will also add that typically there is one-way audio (incoming only) in these situations as well.

Thoughts?
Previous Topic: KO + D'Link DVG-7044S
Next Topic: E-mail or message if Voip trunk is down
Goto Forum:
  


Disclaimer:
Kerio discussion forums are intended for open communication between forum members and may contain information and material posted by members which may be useful in learning about Kerio products. The discussion forums are not intended to provide technical support for any specific product. Any information implied or expressed in the discussion forums is that of the posting member. Kerio is in no way responsible for the information posted in the forums, or its accuracy. Kerio employees may participate in the discussions, but their postings do not represent an offical position of the company on any issues raised or discussed. Kerio reserves the right to monitor and maintain the forums to promote free and accurate exchange of information.

Current Time: Tue Oct 17 13:41:55 CEST 2017

Total time taken to generate the page: 0.00347 seconds
.:: Contact :: Home ::.
Powered by: FUDforum 3.0.4.