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owenmpk

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I am new to the VoIP world and trying to understand how to configure Cisco SPA509G phones to show the status of other phones. Below is what I am trying to do.

I have 8 phones and I am provided with 8 incoming lines from the SIP provider. This will be in a semi call center environment so all phones have been configured to ring with each incoming call which was done with a ring group. What I need is for every phone to display the status of all eight phones so if a call if place on hold and someone in the shop is paged and told to pickup a call on line X it can be done from any phone. Has anyone done this with a SPA509g and Operator?

[Updated on: Tue, 15 January 2013 03:56]


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Vladimir Toncar (Kerio)

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Hi,

This article about configuring the Busy Lamp Field buttons on a Cisco/Linksys phone could help.

Vladimir
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