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Home » Kerio User Forums » Kerio Operator » Best CTI tool for Outlook 2010 on Terminal Server?
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p0ddie

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Hi,

I have a client that just bought a 50 Client license of Operator. Basic telephony works, but one major issue is lack of Outlook integration.

It it were me, I am fine with the web interface and I despise proprietary Outlook, but the customer demands integration. He wants to be able to dial from the address book as well as have popups with caller ID for incoming and outgoing calls.

I have seen http://www.kerio.de/developers/operator/third-party and I wonder: What is your recommendation as the cheapest and best solution for CTI with Outlook 2010? On a side note the customer will receive a Windows 2008 terminal server shortly with Outlook 2010 installed and the CTI solution should work with this, too.


Thanks!
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p0ddie

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Latest OutCall is from 2010 and does not support Outlook 2010. Confused
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p0ddie

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Seriously, no one else? F*ck, should have bought Starface.
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Waco1

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You can try ActivaTSP.

I haven't tried it, but I'm about to. Rolling Eyes

From the SourceForge page:
The Activa project includes an Asterisk TAPI Service Provider (TSP) we called ActivaTSP for Asterisk. This TSP enables integration of TAPI third party applications and Asterisk.

So with ActivaTSP you can initiate Asterisk outbound calls using your Microsoft Outlook, Microsoft Dialer, ACT!, TapiCall and many more desktop or server TAPI-compatible applications. More advanced features such as call screen-popup, ACD queues login/logout/pause/unpause and even predictive calls are also supported.

You can get the source, too.
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Kess

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I use the solution from Camrivox. It works good...
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scottdube

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scottdube

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Why is there not similar functionality for those of us completely committed to kerio products? I can't get my contacts from connect to operator that is really too bad.
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Vladimir Toncar (Kerio)

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Scott,

Contacts integration between Operator and Connect is a part of our plans. However I cannot specify at this moment when it will come.

Vladimir
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