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AMG-Admin

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I've seen posts that go back to 2006 in my searches and none of them have answers... so I'll ask again.

If I block keywords like cialis, it blocks those emails, but then I also have emails that block the word specialist. I want to block cialis and ONLY cialis. What is the method to specify ONLY that string of letters and not letters attached to the string.

single quotes, double quotes, asterisks... what is supposed to work?

Frankly it concerns me that my searches come up with 7 year old posts that have no resolution to them...
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Macman2013

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Ditto and the the same word 'Cialis' have had to remove this keyword and spam increased.

Typical Kerio find a weakness and you find it gets totally ignored (starting to lose faith)

Starting to consider an alternative as not liking the direction it's going massive % cost increase year on year etc.

Whats the bet no answers on this thread for a few years....


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AMG-Admin

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few years? there's NEVER been an answer to the 2006 question posed.
Totally agree with the price per year costs. was blown away when I had to renew.
Funny, how others don't charge like that. one would think that with the per year charges as high as they are, Kerio should be hosting and managing the servers themselves.

In any case, it's a BS move for Kerio to just sit and do nothing over a legitimate issue, and basically wait until people stop complaining about it.

I've used other spam filters in programs like iMail which you could specify particular letter combinations only in such a way... */cialis/* or something similar (been to long to remember) and it would only get cialis and not speCIALISt

notice also how all the little icons above are all versions of happy faces and none are the angry one...
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Pavel Dobry (Kerio)

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Indeed. The custom spam rule is designed to look for substring not whole word (as the rule name says). Small workaround could be to use spaces before and after the word (eg. ' cialis ') but it does not match if the word is at the beginning or end of subject.

I found a suggestion in our systems for this but frankly, we've got only three requests for this 6 years ago and nothing since then. That's why this particular feature has a low priority in todo list.
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AMG-Admin

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you got three requests to support this like 7 years ago, and because no one was vocal about Kerio not doing anything about it, you simply waysided it? That's poor form.

In addition, the method you describe has already been tested, and proven ineffective as indicated in the response messages posted.

I would think it take a more prominent position in the "to do" list since it is directly related to spam catching, and is not limited to just the word cialis, though that does seem to be one of the more popular or problematic ones.

Your response is political in nature. Basically, it's an attempt to answer a question with no real answer or solution... the people in Washington would be proud.

Your lack of concern for this type of problem is a problem for me. Considering the amount of money that we spend on this, each and every single problem that is brought to your attention should be handled with equal importance to all others. We are paying for something that should work, and as long as something like this is broken, then it doesn't work. Does it not make sense to fix the software before you can reasonable develop the next iteration of it? If not, you are simply developing the next version of BROKEN software.

It would seem to me that it should be a relatively easy fix as all you have to do is write code into the spam catching that gives the server admins the ability to very specifically identify letter combinations and block ONLY THOSE, ignoring others around them.

Now whether or not it was given a priority before, and whether or not enough people asked for it, my money is just as green as the next person's so I am demanding that a solution be forthcoming, and sooner than 7 years from now.

Seriously, that's SEVEN YEARS... even the lowest priority issue should have been addressed within a SEVEN YEAR timeframe. Even Microsoft gets it done quicker and they're dealing with MILLIONS of lines of code PER software package or OS.
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Macman2013

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Trying this to see if this gets round the issue.

Add custom rule sub-string 'specialist' = allow
Add custom rule cialis = Reject

In theory surely the combination should work?


[Updated on: Mon, 11 February 2013 16:56]

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freakinvibe

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@AMG-admin: While you are right that it would be handy to have something more than just a substring check, I wonder if it would not be better to rely on the Spam Assassin rules instead of using your own. It is and endless cat and mouse game to write rules yourself.

For example, if I get a mail with "cialis" in the subject, the following two Spam Assassin rules are triggered:

DRUGS_ERECTILE: 1.994
SUBJECT_DRUG_GAP_C: 2.14

This also catches variations like "c1alis" etc. So you could just increase the score for those rules if it does not catch it.

We only use the custom spam rules for white listing.

Dexion AG - The Blackberry Specialists in Switzerland
https://dexionag.ch
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MarkK

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I have a few custom rules to block words like this are the letters are part of other just regular words. What I have done is to add the custom rule with spaces either on both sides or with a space in front of it. So in the case of blocking cialis, I would enter in
" cialis" <--without the quotes

I then name the rule _cialis so that I can easily see what it is looking for.

Then specialist will not trigger the rule.

There are over banned words that are also parts of normal words, such as circumstance. You just need to figure out what before you create a rule if the letters can be part of a regular word. There are some of those word game cheat sites that you can enter in the letters and they will give you a list of words.
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