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Michael Ruffin

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We currently have two users in a domain, with another domain set as an alias.

They have informed us that they want to use their alias domain as their primary domain now. What is the best way of changing it so that their primary domain is now their alias domain?
Jonas Rodrigues (Kerio)

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Hi Michael,

You can do this :

1) Remove your alias domain of your primary domain;
2)Rename your primary domain with the alias domain name. Restart will be required.
3)Add your old primary domain name as alias.

If the clients are using email client (Outlook) you will need to recreate their profiles.

Kerio Technical Support
Log Support Incidents here:
Also, please use our KB:

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Just to make sure I'm reading it right. Your mail server has a primary domain ('') and an alias domain (''). You have two users that are currently known as '', and want to know be known as 'joe<_at_>'

If that's the case, to the mail server, the versions of the address are the same; it will deliver mail to either one to the same mailbox. They just need to set the details of their client (Outlook, t-bird, etc) that the 'from' and 'reply-to' addresses to the '' version

Good is better than evil because it's nicer
--Mammy Yokum
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