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Home » Kerio User Forums » Kerio Operator » G.729 and auto attendant music (SIP Provider use G729 - auto attendant music don't hear)
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vkazantsev

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Dear colleagues!

When provider uses G.729 codec - audio files and moh don't hear (for ex. files used in auto attendant script). How we can solve this issue?

I've uploaded file in .wav format. SIP provider uses G.729.


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Filip Jenicek (Kerio)

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Dear Vitaliy,

the G.729 is a licensed codec. Currently there is no support for audio encoding in Operator. Please use a different codec. I believe this is not the only codec your provider supports.

Best
Filip
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