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Home » Kerio User Forums » Kerio Operator » G.729 and auto attendant music (SIP Provider use G729 - auto attendant music don't hear)

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Dear colleagues!

When provider uses G.729 codec - audio files and moh don't hear (for ex. files used in auto attendant script). How we can solve this issue?

I've uploaded file in .wav format. SIP provider uses G.729.

Filip Jenicek (Kerio)

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Dear Vitaliy,

the G.729 is a licensed codec. Currently there is no support for audio encoding in Operator. Please use a different codec. I believe this is not the only codec your provider supports.

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