Home » Kerio User Forums » Kerio Connect » Outlook 2013 + KOFF crashing when try send mail (v.8)

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I have very strange problem with Outlook 2013 Pro (NO 365, just standalone installation on workstation under Windows 7 64bit)

I succefully installed KOFF from Windows integration page, than succefully setup my account, and no problem with starting of sync, and all public folders... It is all ok.

But when I writing new letter for somebody (and Outlook succefully finding full e-mail from short name in "To:" field) than pressing big-big button SEND, Outlook crashing.

After re-run, I see my unsent letter in Drafts folder. In Web-interface that letter in Drafts too.

Now I can't use my Outlook 2013, only web-based client. This is problem with my Outlook install, or with not full support of KOFF for Office 2013?

Version server and koff: 8.0.0 build 639
Pavel Dostal (Kerio)

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Such issue occured with Preview version of Outlook 2013, however it has been fixed in final version of Outlook.

Nevertheless Outlook 2013 is crashing with nearly any antivirus plugins when sending messages. It is not a KOFF issue, same issue is reported by many Outlook users without KOFF. You have to disable Outlook integration in AV and wait for the fix.
E.g. Eset antivirus v6 fixed this in version 6.0.314.0 released in March 2013

Pavel Dostal
Kerio Technologies

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Thank you so much. After disabling ESET integration into Outlook, problem has gone.

Best regards
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