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Home » Kerio User Forums » Kerio Connect » problem with outlook connector - urgent (missing msi files for uninstall)
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brauner

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hi,

Kerio outlook connector is installed at my client computer and doing some problems.

I went in to control panel for uninstall connector in order to install it again, then found that many kerio outlook connectors are these, same for kerio update service.

I tried to uninstall these, but got an error that msi files are missing:

kerio-updaterservice-1.2.0-43065-win32.msi

and a file with the word "worker" in it, also msi

I need these files in order to uninstall....

-roei
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Lisa Lyons (Kerio)

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Hi, Roei

The technical support team can provide you with an uninstallation program that will remove a badly installed Kerio application. Please contact them and ask for the "KTUninstaller" and explain the errors you are seeing.

Kerio Technical Support
Log Support Incidents here: http://www.kerio.com/support
Also, please use our KB: http://kb.kerio.com
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brauner

Messages: 81
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them?

can you be more specific (email)

-roei
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mlee (Kerio)

Messages: 246
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Them = The technical support team

http://www.kerio.com/support

M.

PTSD. BP. OCD. ASPD. BPD. Certified.
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