Connect. Communicate. Collaborate. Securely.

Home » Kerio User Forums » Kerio Connect » mailserver.cfg (backup?)
  •  
nhoague

Messages: 853
Karma: 18
Send a private message to this user
Yesterday I had a scary experience. One of our Connect (Ubuntu 12.04) servers had a dirty shutdown (power loss) and when it came back up Kerio Connect 8.0.1 wouldnt start. The error message was "Kerio Connect is not configured." I went to the mailserver directory and found the mailserver.cfg file was 0 bytes. I've seen this before so I figured ok not a big problem, I"ll just copy the mailserver.cfg.bak over mailserver.cfg and fire it up.

Well I did that, and it did fire up ... but ... and here is the scary part, a newly added domain the night before was not in the domain list. After another second of investigating, the mailserver.cfg.bak file was from 3 days ago! Luckily, all I did was re-add the domain and the users popped back up since the users.cfg file was ok.

Point of this post: Can you tell me what the mailserver.cfg.bak and users.cfg.bak file are for, and how often do they create backup files? I (assumed) thought Connect made backups after each change, but that doesn't seem to be the case. Feature request: Connect should backup those config files by itself after each backup!

Thanks!
  •  
My IT Indy

Messages: 1262
Karma: 40
Send a private message to this user
Interesting question, I'd like the answer too. Would you have been able to restore from your kerio backups? I've done that before and it's worked.

-
My IT Indy
Kerio Certified Reseller and Hosted Provider
http://www.myitindy.com
  •  
nhoague

Messages: 853
Karma: 18
Send a private message to this user
Well, supposedly yes. But thats a whole different problem in itself. I don't use the built in Connect backup since we've got over a TB in the store, and approx 700 users. The Connect backup works great on smaller installs, but for us the Sunday full would take 3 days to complete! Besides, that would be a day old anyways.

So, we use Crashplan for our backups. That problem is that Crashplan also had an out of date cfg file, which is my next venture to figure that out.
  •  
Jonas Rodrigues (Kerio)

Messages: 262
Karma: 22
Send a private message to this user
Hi Nicholas,

mailserver.cfg.bak and users.cfg.bak are backups from mailserver.cfg and users.cfg, they are created once you install your server and updated every time you restart your server.

So to be safe make sure you have your backups working.

Also you always can list this as a suggestion via the 'Suggest Idea' button in the Web Admin.


Kerio Technical Support
Log Support Incidents here: http://www.kerio.com/support
Also, please use our KB: http://kb.kerio.com
  •  
nhoague

Messages: 853
Karma: 18
Send a private message to this user
Done.

http://feedback.kerio.com/forums/29250-kerio-connect/suggest ions/3761426-automatic-backup-of-mailserver-cfg-or-option-to -ba

Problem with the Kerio Connect backup is that our store is very very large, and the full never completes before it is time to make another full.
  •  
pcunix

Messages: 594
Karma: 33
Send a private message to this user
I just had a customer experience this.

While I'd say that the suggestion above is a good one, it really shouldn't be a suggestion: this is a bug and should have high priority.


Tony Lawrence
Kerio Preferred Partner and Reseller
Certified for Connect, Control
http://aplawrence.com
Previous Topic: High load under CentOS
Next Topic: Some features not working in certain browsers
Goto Forum:
  


Disclaimer:
Kerio discussion forums are intended for open communication between forum members and may contain information and material posted by members which may be useful in learning about Kerio products. The discussion forums are not intended to provide technical support for any specific product. Any information implied or expressed in the discussion forums is that of the posting member. Kerio is in no way responsible for the information posted in the forums, or its accuracy. Kerio employees may participate in the discussions, but their postings do not represent an offical position of the company on any issues raised or discussed. Kerio reserves the right to monitor and maintain the forums to promote free and accurate exchange of information.

Current Time: Tue Aug 22 15:01:12 CEST 2017

Total time taken to generate the page: 0.00426 seconds
.:: Contact :: Home ::.
Powered by: FUDforum 3.0.4.