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dsimo

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When i click to Active sessions in Admin console , a receive this message "Failed to list active sessions"
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dsimo

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[18/Mar/2013 11:41:08] {com.kerio.workspace} WARN: Exception when invoking method Server.getWebSessions (user=admin, IP 127.0.0.1, User-Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.2; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 3.0.4506.2152; .NET4.0C; .NET4.0E; .NET CLR 3.5.30729; .NET CLR 2.0.50727))
Params: {"query":{"limit":-1,"orderBy":[{"direction":0,"columnName ":"userName"}],"start":0}}
Message: Failed to list active sessions.
com.kerio.workspace.WorkspaceServerException: Failed to list active sessions.
at com.kerio.workspace.api.admin.ServerHandler.getWebSessions(S erverHandler.java:216)
at sun.reflect.GeneratedMethodAccessor207.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.kerio.workspace.api.APIScope.executeMethod(APIScope.java :119)
at com.kerio.workspace.login.api.APIScopeWithAccessCheck.execut eMethod(APIScopeWithAccessCheck.java:30)
at com.kerio.workspace.api.APIScope$1.process(APIScope.java:160 )
at com.kerio.workspace.utils.TransactionProcessor.start(Transac tionProcessor.java:32)
at com.kerio.workspace.api.APIScope.executeWithDatabase(APIScop e.java:169)
at com.kerio.workspace.api.APIScope.execute(APIScope.java:90)
at com.kerio.workspace.api.APIServlet.callMethod(APIServlet.jav a:130)
at com.kerio.workspace.api.APIServlet.doPost(APIServlet.java:58 )
at javax.servlet.http.HttpServlet.service(HttpServlet.java:641)
at com.kerio.workspace.BaseServlet.service(BaseServlet.java:43)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
at com.google.inject.servlet.ServletDefinition.doService(Servle tDefinition.java:263)
at com.google.inject.servlet.ServletDefinition.service(ServletD efinition.java:178)
at com.google.inject.servlet.ManagedServletPipeline.service(Man agedServletPipeline.java:91)
at com.google.inject.servlet.FilterChainInvocation.doFilter(Fil terChainInvocation.java:62)
at com.google.inject.servlet.FilterDefinition.doFilter(FilterDe finition.java:168)
at com.google.inject.servlet.FilterChainInvocation.doFilter(Fil terChainInvocation.java:58)
at com.google.inject.servlet.FilterDefinition.doFilter(FilterDe finition.java:168)
at com.google.inject.servlet.FilterChainInvocation.doFilter(Fil terChainInvocation.java:58)
at com.google.inject.servlet.FilterDefinition.doFilter(FilterDe finition.java:168)
at com.google.inject.servlet.FilterChainInvocation.doFilter(Fil terChainInvocation.java:58)
at com.google.inject.servlet.FilterDefinition.doFilter(FilterDe finition.java:168)
at com.google.inject.servlet.FilterChainInvocation.doFilter(Fil terChainInvocation.java:58)
at com.google.inject.servlet.FilterDefinition.doFilter(FilterDe finition.java:168)
at com.google.inject.servlet.FilterChainInvocation.doFilter(Fil terChainInvocation.java:58)
at com.google.inject.servlet.FilterDefinition.doFilter(FilterDe finition.java:168)
at com.google.inject.servlet.FilterChainInvocation.doFilter(Fil terChainInvocation.java:58)
at com.google.inject.servlet.FilterDefinition.doFilter(FilterDe finition.java:168)
at com.google.inject.servlet.FilterChainInvocation.doFilter(Fil terChainInvocation.java:58)
at com.kerio.workspace.HttpsRedirectFilter.doFilter(HttpsRedire ctFilter.java:97)
at com.google.inject.servlet.FilterDefinition.doFilter(FilterDe finition.java:163)
at com.google.inject.servlet.FilterChainInvocation.doFilter(Fil terChainInvocation.java:58)
at com.kerio.workspace.ConfigurationFilter.doFilter(Configurati onFilter.java:41)
at com.google.inject.servlet.FilterDefinition.doFilter(FilterDe finition.java:163)
at com.google.inject.servlet.FilterChainInvocation.doFilter(Fil terChainInvocation.java:58)
at com.google.inject.servlet.ManagedFilterPipeline.dispatch(Man agedFilterPipeline.java:118)
at com.google.inject.servlet.GuiceFilter.doFilter(GuiceFilter.j ava:113)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFi lter(ApplicationFilterChain.java:243)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(App licationFilterChain.java:210)
at org.apache.catalina.core.StandardWrapperValve.invoke(Standar dWrapperValve.java:224)
at org.apache.catalina.core.StandardContextValve.invoke(Standar dContextValve.java:169)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHo stValve.java:168)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorRepo rtValve.java:98)
at org.apache.catalina.core.StandardEngineValve.invoke(Standard EngineValve.java:118)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAd apter.java:407)
at org.apache.coyote.http11.AbstractHttp11Processor.process(Abs tractHttp11Processor.java:987)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler .process(AbstractProtocol.java:579)
at org.apache.tomcat.util.net.AprEndpoint$SocketProcessor.run(A prEndpoint.java:1805)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unkno wn Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Caused by: java.lang.IllegalStateException: Unknown type: null
at com.kerio.workspace.app.ApplicationType.valueOf(ApplicationT ype.java:75)
at com.kerio.workspace.ServerStatus.getWebSessions(ServerStatus .java:280)
at com.kerio.workspace.api.admin.ServerHandler.getWebSessions(S erverHandler.java:168)
... 54 more




  •  
Tomas Rondik (Kerio)

Messages: 54
Karma: 4
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Hi,

we know about this issue but we don't know what is the reason, yet. Are you able to say if it happens when some specific connections are established (web/mobile/admin/deskop)?

Thanks for your reply,

Tomas Rondik
Quality Engineer
Kerio Technologies
............................................
Connect. Communicate. Collaborate. Securely.
  •  
rufinov

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I have found a workaround in os x server were if you switch kerio workspace server off in control panels, reboot the machine and switch workspace server back on, the active sessions work again.
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