Home » Kerio User Forums » Kerio Connect » Error 1714 (Kerio Connect offline 32 bit)

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We are trying to reinstall Kerio connect offline 32bit on a machine. The install stops and gives us the this error. Error 1714, Could not remove old files of kerio connect. Can anyone please help?
Michael Ruffin

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Sounds like your previous installation of Kerio Offline Connector wasn't uninstalled correctly. Can you uninstall it from Control Panel?
Mark Price (Kerio)

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Hi there

I'd suggest raising this as a support ticket with us at Kerio as we have a tool that can remove all elements of this from your PC.

We can then supply this directly to you.

I hope this helps.

Mark Price
Kerio technical support.

Log Support Incidents here: http://www.kerio.com/support
Also, please use our KB: http://kb.kerio.com
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