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McIrish

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I've been having a problem with a number of computers that can't update KOC automatically. The update tries to install and say"update process finished with error 28403".
If I download the 32 bit KOC to their computer, that installs fine. I'm just wondering why the auto-updater is failing. All the PCs we have are Win 7 SP1 running Outlook 2007.

So, I have a workaround but it isn't convenient when people are all over the world. Got any ideas?
Thanks,
Tom
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Vicky Cinelli (Kerio)

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Hi Tom,

We have a potential bug for this error on file. Please open a bug report at the following link:

http://www.kerio.com/support/submit-bug-report

We need some further information on this issue as we have not had many people report this. If you would open a bug report and quote bug 78505 we can then look into this issue further.

Thanks,
Vicky

Vicky Cinelli
Kerio Support
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