Home » Kerio User Forums » Kerio Connect » No Spam Button Send Message to Wrong Folder (Pressing the No Spam button in WebMail send message to incorrect folder)

Messages: 92
Karma: 16
Send a private message to this user
Using the Kerio Connect Client, one of my users selected a message from their "Junk E-mail" folder and selected the "No Spam" button expecting the message to be moved to their INBOX.

Well that did not happen, after going through the Operations log, I found that the messages had been moved to the INBOX of a deleted account that had been moved to his account.

Meaning, the messages went to "Deleted mailbox - username<at>company.com/INBOX". When they should have gone in to their own INBOX.

Certified Hosted Kerio Connect Solutions
Kerio Mail Boxes / Dedicated Kerio Servers / Managed Kerio Cloud

Messages: 616

Karma: 82
Send a private message to this user

This is similar behaviour to a bug Kerio Connect had in 8.0.0. What version of Kerio Connect is the user running?

All the best,

[Updated on: Fri, 05 April 2013 11:58]

Previous Topic: Delivery from outside rejected
Next Topic: Archiv only for one month
Goto Forum:

Kerio discussion forums are intended for open communication between forum members and may contain information and material posted by members which may be useful in learning about Kerio products. The discussion forums are not intended to provide technical support for any specific product. Any information implied or expressed in the discussion forums is that of the posting member. Kerio is in no way responsible for the information posted in the forums, or its accuracy. Kerio employees may participate in the discussions, but their postings do not represent an offical position of the company on any issues raised or discussed. Kerio reserves the right to monitor and maintain the forums to promote free and accurate exchange of information.

Current Time: Mon Nov 12 22:08:17 CET 2018

Total time taken to generate the page: 0.81449 seconds
.:: Contact :: Home ::.
Powered by: FUDforum 3.0.4.