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McIrish

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I've run into something that is getting frustrating. If a user creates a distribution group for email, he can send when using Outlook 2010 but if he uses Outlook 2007, he gets an error:
0x80070057: MAPI_E_INVALID_PARAMETER

Whats the cause of this? We can't be the only people to have run into this.
Using KOFF on KC 802

Thanks

[Updated on: Fri, 26 April 2013 16:47]

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McIrish

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Well, today, the user can't send to that group with either Outlook 2010 or 2007. But, he can send via webmail. Anyone have an idea of what is going on here? Its not limited to one computer. This user has three computer. They all do the same thing.
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Lisa Lyons (Kerio)

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Hi, McIrish

Sounds like the KOFF profile is throwing this error up. I would recommend creating a support ticket and sending them the KOFF debug log:

http://kb.kerio.com/product/kerio-connect/kerio-outlook-conn ector/location-of-koff-store-and-debug-files-257.html

Also, please ensure you include the error. They will be able to more deeply analyse the errors you see and advise you on the best course of action.

Kerio Technical Support
Log Support Incidents here: http://www.kerio.com/support
Also, please use our KB: http://kb.kerio.com
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ericb

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I have the same problem.
I'm using outlook 2007. I have a number of groups set up and I can't send any email to a group using outlook 2007.
I get the following error: 0x80070057: MAPI_E_INVALID_PARAMETER
Sending group emails is working fine when using the webmail, but I'm always working from outlook, so it would be much more comfortable.
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Think Fixed

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Are these distribution groups created in Outlook? I don't often have to support Outlook on Windows, so I'm curious about this function. Since Kerio killed off support for Outlook 2003 in Kerio Connect 9, Outlook 2007 is probably not far behind being killed off.

Howie Isaacks
Systems Engineer | Apple Solutions Consultant
Think Fixed LLC, Dallas and Fort Worth

www.thinkfixed.com
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ericb

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Yes, the distribution groups have been created and are managed from Outlook.
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