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jjprusk

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I have one user who has a large number of msgs built-up in their junk e-mail box (123k) and I had them do an "empty folder". This not only is taking forever, but they can't even log in while this is happening as everything is so slow.

Is there a way to directly delete the folder on the server or some other method where I could bypass the imap deletions?
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MacLab

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Yes you can delete the folder directly on the server or delete the contents. After doing this, you should rebuild the mailbox index in the admin interface.

[Updated on: Sat, 27 April 2013 17:03]


MacLab, Inc.
Kerio Certified Partner, Reseller, Hosting Provider, Kerio Connect Certified.
http://maclaboratory.com
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Lisa Lyons (Kerio)

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Please don't forget you should only do folder manipulations directly in the operating system when KERIO CONNECT IS STOPPED.

If you have any accidental accesses to the folders you are trying to manipulate while you are trying to manipulate them, you will end up with a corrupted profile, which is sometimes a very nasty situation and can affect the whole server.

Kerio Technical Support
Log Support Incidents here: http://www.kerio.com/support
Also, please use our KB: http://kb.kerio.com
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