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Saad

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Hi,
i installed kerio-control-vpnclient-8.0.1-609-win64 few weeks ago and worked properly. then i uninstalled it. now i want install it again. but during installation when setup wants install driver, shows this error:
"Error 28201. Failed to install VPN device driver. Command:
UPDATE. Action: LookupDevice. Result: E_UNEXPECTED ,device is already
registered."

Why? What i should do?

i'm using Windows 8.

[Updated on: Wed, 22 May 2013 16:43]

  •  
mlee (Kerio)

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Open a ticket with Technical Support and ask for KTUninstaller.

M.

PTSD. BP. OCD. ASPD. BPD. Certified.
  •  
Saad

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Sorry, an expert has monitored the Kerio installation behavior and has reported this:

We tested the kerio control vpnclient. What we found:
- the normal analysis profile indeed missed the "kvnet.sys" file and because of that the associated service KvNet.
- Because we monitored the install we spot also an installer issue. It creates the garbage folders probably, because of the setup builder template:
C:\Program Files (x86)\My Company Name\My Product Name
C:\Windows\Installer\{C093AC5E-7F55-4D75-8499-0384F1C0A2E9}

[Updated on: Thu, 23 May 2013 13:28]

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reza

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Hi
I have the same error in installation process but not same problem:
error 28201. Failed to install vpn device driver. Commond: CREATE. Action: EnableDevice. Result: 0*800F020B ,unspecified error.

could you help me to fix this error and install the program?

[Updated on: Wed, 17 July 2013 00:09]

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reza

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No Message Body

[Updated on: Wed, 17 July 2013 00:14]

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