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trent

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I am attempting to configure the ticket by email feature of GLPI and after trying near every configuration combination I am still unable to connect to the mail server via the receiver setup page. I know that a outlook connect software is required for that client, so I assume there is something I need to do other than configure the client in a certain way. Any help would be greatly appreciated.
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Kale

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Hello,

Its an old topic (2013) but maybe someone find the solution ? I have the same problem. I search the option of connection:

POP or IMAP
SSL or nothing
TLS - NO TLS - Nothing
No Validate CERT - Validate CERT - Nothing
NORSH - Nothing
SECURE - Nothing
DEBUG - Nothing

Thanks for your help.

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gobs

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Hello,
I'm having the same problem now in 2017, no way to connect GPLI 9.1.2 with Kerio 9.2 to retrieve its users, either POPs or IMAPs, has anybody succeeded?
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Bud Durland

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I don't know anything about GPLI, but I do know that IMAP and POP3 work just fine in Kerio Connect 9. So, I'd start my investigation with the client (GPLI) configuration.
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spetit

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hi,
i got the same issue
only imap without security works
unable to setup/use with imaps
if you find a solution, thanks to let me know
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kalumeto

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In my office it works and the configuration is:
IMAP / TLS / NO-VALIDATE-CERT / 143
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gobs

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Hi,
thanks for sharing this problem. Yes I could authenticate through UNsecured IMAP, but not IMAPs.

I understand GLPI uses the imap_open PHP (7 here) function.

Here are the test for IMAPs :
imap_open(): Couldn't open stream {mail.subdomain.domain.net:993/imap}INBOX
Backtrace :
:
inc/auth.class.php:195 imap_open()
inc/authmail.class.php:263 Auth->connection_imap()
front/authmail.form.php:69 AuthMail::testAuth()
and :
PHP Notice(8): Unknown: [CLOSED] IMAP connection broken (server response) (errflg=2)
Backtrace :
:

I also tested with all of theses :
{mail.subdomain.domain.net:993/imap/ssl/tls}INBOX
{mail.subdomain.domain.net:993/imap/ssl/validate-cert/tls}IN BOX
{mail.subdomain.domain.net:993/imap/ssl/validate-cert/tls/no rsh/secure}INBOX
{mail.subdomain.domain.net:993/imap/ssl/novalidate-cert/tls/ norsh/secure}INBOX
and got for all:
*** PHP Notice(8): Unknown: Can't open mailbox {mail.subdomain.domain.net:993/imap/all possible seetings}INBOX: invalid remote specification (errflg=2)

Next step could be to forge a test php file with all of :

$mbox = imap_open ("{servername:995/imap/all possible seetings}", "user_id", "password");

as mentioned here in imap-open php documentation.

Of course Kerio works fine with IMAPs for all kind of mail clients since ever; and our certificate is valid (sha-2 DigiCert).

LDAPs seems also tedious, but that another story.
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