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I am attempting to configure the ticket by email feature of GLPI and after trying near every configuration combination I am still unable to connect to the mail server via the receiver setup page. I know that a outlook connect software is required for that client, so I assume there is something I need to do other than configure the client in a certain way. Any help would be greatly appreciated.

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Its an old topic (2013) but maybe someone find the solution ? I have the same problem. I search the option of connection:

SSL or nothing
TLS - NO TLS - Nothing
No Validate CERT - Validate CERT - Nothing
NORSH - Nothing
SECURE - Nothing
DEBUG - Nothing

Thanks for your help.

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