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Thijs Simonis

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Its only succeed to configure BLF for extensions not for a SIP number.
How can i configure it for a SIP number (external)?

I have configured distinctive and have separated ringtones for external, queue,group and local calls.
But there is only one alert-info string for "operator-external"

I have not found anything on the forums about BLF for external numbers.

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Filip Jenicek (Kerio)

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Hi

Thijs Simonis wrote on Thu, 23 May 2013 14:36
Its only succeed to configure BLF for extensions not for a SIP number.
How can i configure it for a SIP number (external)?
I don't think it's possible.


Thijs Simonis wrote on Thu, 23 May 2013 14:36

I have configured distinctive and have separated ringtones for external, queue,group and local calls.
But there is only one alert-info string for "operator-external"
That is all there is for now. Nick suggested in his post (http://forums.kerio.com/mv/msg/24173/0/15/) to to allow customization of the alert-info string for each interface. I think it can be implemented in the next version of Operator. Would it suit you?

Best
Filip
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Thijs Simonis

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Is it possible to use shared line option with Kerio Operator so that on each phone i can see if there is a incoming call?


I like the idea for a alert-info for each interface, only it is not available yet.
I have found a other solution for a second external ring tone. I created a ring group for each extension with a fallback to the direct dialing voicemail of that extension. Only problem is that you do not have a greeting message with direct dialing voicemail only temp message works.

[Updated on: Thu, 23 May 2013 15:25]

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Vladimir Toncar (Kerio)

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Hi,

You can use BLF to monitor the status of other phones in the company but you cannot use BLF for external numbers.

Vladimir
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Thijs Simonis

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I can not monitor a SIP interface?

Example:
I am calling with a customer on SIP interface 1 and on SIP interface 2 there is a new incoming line.
Now i can not see which SIP interface is ringing i can only hear a beep.
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Vladimir Toncar (Kerio)

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If the call is routed to the same phone then it depends on how your phone handles multiple calls. If you are asking about the BLF, it cannot be used to monitor SIP interfaces.
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