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A user just brought something to my attention. Not sure how long it has been going on.

When she clicks on attachments of a certain type, her webmail client is changing the extension of the file that she is downloading. For instance, .xls files are being changed to .zip files. and .csv files are being changed to .xls. If I manually save the file with the correct extension the file will open fine. Obviously not doing so causes a problem.

It appears to be something specific to the user. Her account in webmail on her computer has this problem, but another user's doesn't. Her account (and my account) have this problem on my computer, but the same user's account that is working on her computer works on my too.
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