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puretech

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Hi

I have a bizarre one: I changed the URL (A rec) for our Kerio Webmail (not mx) and for obvious reasons the iPhone profiles stopped working.

I then removed the profile, installed new a one but now outgoing is failing with the error: outgoing server conenction failed. However, the outgoing and incoming server are same with same dns.

I even tried updating KC 8.1 to 8.1.1 but still the same.

The outgoing address it shows is the same as incoming, which is fine. but i noticed, the profile makes the authentication type "password" and port 465.

Isn't it supposed to make authentication type MD5 digest or any other than "password" which i believe is plain?

If i try creating a simple imap profile, that works fine both incoming and outgoing, but of course with other authentication type than password.

Any help would be appreciated.

[Updated on: Thu, 06 June 2013 15:10]

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puretech

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UPDATE:

Just to confirm, authentication type is the problem. I tried unabling "Plain" option on in advanced settings on Kerio Web console and the outgoing email worked on iphone.

We haven't enabled PLAIN authentication as it's not secure, so is there anything i can do so that when you click "set my phone" on webmail, it creates an iPhone profile with a different authentication type than "Plain" for outgoing smtp?

I can't change it on the phone itself because when I go to settings it says it's been set by profile and greyed out.

[Updated on: Thu, 06 June 2013 15:09]

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puretech

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Could anyone be kind enough, who has got an iPhone set up with Kerio email profile, check their outgoing smtp settings and see what authentication do they have?

Surely if I have disabled "plain" authentication, the profile downloaded from the server should know not to use it?
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puretech

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I have tested it with the old version 7.4.3 which we were using before we set up most users on iPhone. This version works fine on iPhone. However, if you try to set up new users on KC8+, the outgoing authentication isnt working for us because it's using plain authentication instead of MD5 or others
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