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Home » Kerio User Forums » Kerio Workspace » Mac OS X 10.6.8. (server) security update (Login in Workspace 2.1.1. is not possible anymore)
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kerio_geduldig

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After installing the latest kerio workspace version 2.1.1. and the security update from apple for mac osx10.6.8 (server), I can not access Workspace anymore - neither Web- nor Admin-Interface. Kerio workspace server is running but not accessible, kerio connect and all other web servers are working well, firewall has not been touched. Somebody who can help?
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Jaromir Obr (Kerio)

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Hi,

do you have an error message in error/debug logs (/usr/local/kerio/workspace/logs) ?

Jaromir Obr
Senior Tester
Kerio Technologies
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kerio_geduldig

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please find the debug.log below

[08/Jun/2013 01:00:00] {com.kerio.workspace} INFO: Backup task (DIFFERENTIAL) started
[08/Jun/2013 01:00:03] {com.kerio.workspace} INFO: Backup task (DIFFERENTIAL) finished successfully
[08/Jun/2013 11:42:41] {com.kerio.workspace} INFO: Kerio Workspace 2.1.1 build 1980 started
[08/Jun/2013 11:42:42] {com.kerio.workspace} INFO: OS Mac OS X (10.6.Cool
[08/Jun/2013 11:42:42] {com.kerio.workspace} INFO: Starting with: home=/usr/local/kerio/workspace, cwd=/, user=root, tmp=/usr/local/kerio/workspace/tomcat/temp, sys_tmp=/usr/local/kerio/workspace/tomcat/temp
[08/Jun/2013 11:42:42] {com.kerio.workspace} INFO: OS Info: Mac OS X/10.6.8 (i386), user language: de, user country: DE
[08/Jun/2013 11:42:42] {com.kerio.workspace} INFO: Code Cache: used=1267584, max=50331648
[08/Jun/2013 11:42:42] {com.kerio.workspace} INFO: PS Eden Space: used=8563896, max=354746368
[08/Jun/2013 11:42:42] {com.kerio.workspace} INFO: PS Survivor Space: used=525600, max=589824
[08/Jun/2013 11:42:42] {com.kerio.workspace} INFO: PS Old Gen: used=5311216, max=715849728
[08/Jun/2013 11:42:42] {com.kerio.workspace} INFO: PS Perm Gen: used=17322288, max=209715200
[08/Jun/2013 11:42:42] {com.kerio.workspace} INFO: Java info: 910 MB/248 MB max. heap/nonheap size,Sun Microsystems Inc./Apple Inc. Java HotSpot(TM) Server VM 20.45-b01-451 (HotSpot Tiered Compilers), input arguments: [-Dcatalina.home=/usr/local/kerio/workspace/tomcat, -Djava.library.path=/usr/local/kerio/workspace/tomcat/lib, -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogMa nager, -Djava.io.tmpdir=/usr/local/kerio/workspace/tomcat/temp, -Dlog4j.configuration=file:/usr/local/kerio/workspace/tomcat /conf/log4j.properties, -Djava.awt.headless=true, -XX:MaxPermSize=200m, -Dcommons.daemon.process.id=157, -Dcommons.daemon.process.parent=129, -Dcommons.daemon.version=1.0.5, abort]
[08/Jun/2013 11:42:42] {com.kerio.workspace} INFO: Kerio Workspace Client latest compatible version 2.1.0
[08/Jun/2013 11:42:54] {com.kerio.workspace} INFO: Found database version DEFAULT_FAVORITES.
[08/Jun/2013 11:43:27] {com.kerio.workspace} INFO: Database Service started.
[08/Jun/2013 11:43:30] {com.kerio.workspace} INFO: Derby service started.
[08/Jun/2013 11:43:32] {com.kerio.workspace} INFO: AV is not running
[08/Jun/2013 11:43:32] {com.kerio.workspace} INFO: Antivirus service started.
[08/Jun/2013 11:43:34] {com.kerio.workspace} INFO: Update checker service started.
[08/Jun/2013 11:43:34] {com.kerio.workspace} INFO: Watcher service started.
[08/Jun/2013 11:43:34] {com.kerio.workspace} INFO: Previews generator started.
[08/Jun/2013 11:43:34] {com.kerio.workspace} INFO: LoginTracker service started.
[08/Jun/2013 11:43:35] {com.kerio.workspace} INFO: Backup service started.
[08/Jun/2013 11:43:37] {com.kerio.workspace} INFO: Store path=/usr/local/kerio/workspace/store


error log
[08/Jun/2013 11:43:43] HTTPS service not running on all interfaces, port 8844
[08/Jun/2013 11:43:43] HTTP service not running on all interfaces, port 8801
[08/Jun/2013 11:43:43] HTTPS service not running on all interfaces, port 4060

[Updated on: Sun, 09 June 2013 23:39]

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Jaromir Obr (Kerio)

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Well, the Kerio Workspace services don't listen.
Maybe a conflict with other web services ? Could you temporarily stop Kerio Connect and the other web servers. Then restart Kerio Workspace and check again

Regards

Jaromir Obr
Senior Tester
Kerio Technologies
............................................
Connect. Communicate. Collaborate. Securely.
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