Home » Kerio User Forums » Kerio Control » Installation Issues (Can't install after trying to remove corrupted installation)

Messages: 1
Karma: 0
Send a private message to this user
I get the following error when trying to install Kerio VPN Client 8 after uninstalling a corrupted installation:

"Error 28201. Failed to install VPN device driver. Command:
UPDATE. Action: LookupDevice. Result: E_UNEXPECTED ,device is already

I have:

* Deleted the KVNETID entry in regedit (as it would not let me do this through DeviceManager)
* Deleted the Kerio service from the Service Manager
* Deleted and left over installation files
* Run CC Clean to fix any missing registry entries/DLLs
* Removed Kerio from the start up options
* Restarted

I even tried an older version that used to work to the same result.

When it quite installation I wind up with an "Unknown Device" in the Network Adpaters. I have even tried to manually add the driver to that device to no avail (says that it can not find the specified path).

Any suggestions very welcome!


mlee (Kerio)

Messages: 211
Karma: 16
Send a private message to this user
Would you like to contact technical support and ask for KTUninstaller please.


PTSD. BP. OCD. ASPD. BPD. Certified.
Previous Topic: Necessary ask
Goto Forum:

Kerio discussion forums are intended for open communication between forum members and may contain information and material posted by members which may be useful in learning about Kerio products. The discussion forums are not intended to provide technical support for any specific product. Any information implied or expressed in the discussion forums is that of the posting member. Kerio is in no way responsible for the information posted in the forums, or its accuracy. Kerio employees may participate in the discussions, but their postings do not represent an offical position of the company on any issues raised or discussed. Kerio reserves the right to monitor and maintain the forums to promote free and accurate exchange of information.

Current Time: Sun Dec 09 23:28:31 CET 2018

Total time taken to generate the page: 0.81601 seconds
.:: Contact :: Home ::.
Powered by: FUDforum 3.0.4.