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Home » Kerio User Forums » Kerio Control » Installation Issues (Can't install after trying to remove corrupted installation)
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milo

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I get the following error when trying to install Kerio VPN Client 8 after uninstalling a corrupted installation:

"Error 28201. Failed to install VPN device driver. Command:
UPDATE. Action: LookupDevice. Result: E_UNEXPECTED ,device is already
registered."

I have:

* Deleted the KVNETID entry in regedit (as it would not let me do this through DeviceManager)
* Deleted the Kerio service from the Service Manager
* Deleted and left over installation files
* Run CC Clean to fix any missing registry entries/DLLs
* Removed Kerio from the start up options
* Restarted

I even tried an older version that used to work to the same result.

When it quite installation I wind up with an "Unknown Device" in the Network Adpaters. I have even tried to manually add the driver to that device to no avail (says that it can not find the specified path).

Any suggestions very welcome!

Thanx!

_Milo
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mlee (Kerio)

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Would you like to contact technical support and ask for KTUninstaller please.

M.

PTSD. BP. OCD. ASPD. BPD. Certified.
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