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mrralan

Messages: 151
Karma: 3
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Hello, I am getting a message from Kerio telling me that my mailbox is 57% of the quota.
Then following that email I get this second email.
Your mailbox is full. You cannot receive and/or send email.

Please delete some messages to get more free space.

You can then check quota usage upon logging in WebMail at the top right corner.

I don't believe I even have 56% of the quota, plus I cleaned up some messages and cleaned up my deleted items.
Why is this stopping me from getting or sending emails at only 56%?
Any suggestions?
  •  
Mark Price (Kerio)

Messages: 136
Karma: 17
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Hi there!

You may want to look at this KB -

http://kb.kerio.com/product/kerio-connect/troubleshooting/us ers-folder-size-is-reporting-incorrectly-in-webadmin-942.htm l

Since I suspect its related to this.

if this doesn't help, you should raise a support ticket!

I hope this helps.

Mark Price
Kerio technical support.

Log Support Incidents here: http://www.kerio.com/support
Also, please use our KB: http://kb.kerio.com
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