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Home » Kerio User Forums » Kerio Connect » Calendar- location field missing info (User puts in location with comma. Others viewing see nothing after comma)
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miker789

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Kerio Connect 7.4.3 (yes I know 8.1.1 is out, waiting for it to be rock solid)
Mac OS 10.7.5 Server (soon to be 10.8.4 server)

Mac Clients OS 10.8.3 & 10.8.4
iMac Intel Core i5

User creates a new event in their own calendar. In the location field an address is entered, "ACME Co, 1234 Holly Drive". After they are finished editing, they click Done.
They view it and all the info is there.
Someone else goes to view their calendar and all appears fine except they only see "ACME Co" in the location field. Anything after the comma including the comma is gone.

This has the nasty problem of a secretary that is a delegate for her boss. If she creates her bosses meetings, the secretary sees the complete location but her boss experiences the missing info problem. If the boss creates the meetings then the secretary experiences the issue.

If I log into Web Mail all the info is there.
If I use iCal on an older iMac running OS 10.6.8 all the info is there.

If the comma is deleted and a dash is put in, then all is well.

So for the moment OS 10.8.x appears to have introduced a bug in this field. I really don't want to tell people not to use commas in a field that should contain addresses.

Has anyone else seen this?

Thanks,

Mike
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Vicky

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Hi Miker789,

I have looked into this issue and it is a bug in Kerio Connect 7 and this was fixed in 8.0. So once you can upgrade the customers instance this should correct the problem. Until the server can be upgraded the only work around is to not use commas in the location field (which is not ideal but it is the only workaround).

I hope this helps,
Vicky
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