Connect. Communicate. Collaborate. Securely.

Home » Kerio User Forums » Kerio Connect » Instant Message Contact List (contact list not auto-populating)
  •  
support@KNOCKinc.com

Messages: 27
Karma: 0
Send a private message to this user
I have instant messaging working on Kerio version 8.1.2 . I can send messages between clients, but I have to add each client manually from the address book.

According to the documentation, this list should be auto-populated:

http://kb.kerio.com/product/kerio-connect/instant-messaging/ configuring-instant-messaging-in-kerio-connect-1403.html

"Kerio Connect automatically creates contact lists of all domain users who are published in the global address list.
Once users login to an IM client, their account will display list of contacts of users from their domain (Colleagues).
If a user is having problems with their contact list (e.g. if they delete any users), you can restore their contact list:" by using More Actions → Restore IM Contact List.

Is there anything I need to do to get this feature working, or am I misunderstanding this feature?

Thank you,

David
  •  
Pavel Dobry (Kerio)

Messages: 5245
Karma: 251
Send a private message to this user
The feature should populate user's contact list in Jabber clients with public contacts from GAL (ie. users who are set to be published in GAL).
If this does not work it is either because there are no user published in GAL public folder or there is some bug. Then store/xmpp/logs files should help.
  •  
support@KNOCKinc.com

Messages: 27
Karma: 0
Send a private message to this user
Thank you,

That was it. We weren't publishing users to GAL.

David
  •  
farhadd

Messages: 7
Karma: 0
Send a private message to this user
Our company does business as several different brands and we have users registered in various domains. We would like all users to see all employees from all domains in their Jabber contact list. Is there a way to auto-populate that? We can add users one by one but it's super tedious. Is there perhaps a text file for each user with their Jabber contact list that we could copy and paste into?
Previous Topic: Error migrating public folders
Next Topic: Unable to change color for public calendars after upgrading to 8.2
Goto Forum:
  


Disclaimer:
Kerio discussion forums are intended for open communication between forum members and may contain information and material posted by members which may be useful in learning about Kerio products. The discussion forums are not intended to provide technical support for any specific product. Any information implied or expressed in the discussion forums is that of the posting member. Kerio is in no way responsible for the information posted in the forums, or its accuracy. Kerio employees may participate in the discussions, but their postings do not represent an offical position of the company on any issues raised or discussed. Kerio reserves the right to monitor and maintain the forums to promote free and accurate exchange of information.

Current Time: Sun Oct 22 21:06:54 CEST 2017

Total time taken to generate the page: 0.00457 seconds
.:: Contact :: Home ::.
Powered by: FUDforum 3.0.4.