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Home » Kerio User Forums » Kerio Connect » Kerio + LDAP : "Name to ID resolving failed: ID is empty"
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emmanuel.usclade

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Hello,

I joined my kerio server to a LDAP server.

All seems to work fine... But for each user, I get the following error in the Kerio logs :

MessageStoreDbFactory.cpp: MessageStoreDbFactory::generateKey: Name to ID resolving failed: ID is empty; name 'xxxxx<_at_>xxxx.xx"

Could you help me please ? Or explain me why I get the following error ?

I thank you in advance.

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Pavel Dobry (Kerio)

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Is it Active Directory or Open Directory?
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emmanuel.usclade

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It's Open Directory
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Pavel Dobry (Kerio)

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What Kerio Connect version? What OD version?
The error indicates that there is a problem with mapping GUID for users from LDAP.

I recommend to contact our technical support and provide configuration and debug logs.
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emmanuel.usclade

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Thank you for your answer.

I understood where was the issue.

All is working with success
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smidt

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Is it possible to get your answer?
I'd appreciate it.
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