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vr5150

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I am trying to use the trial version for our company to see if this is a product we will transfer all our mail over to but I have been strugling for 3 days on how to get this mail server to work.

Please Note this is on Mac OS X.

I am having 2 problems I need help with please.

1. The install goes just fine but when I create a email user account it works on the surface but the user never gets a mailbox folder created. I get a list of errors when I check error log.

Here are the errors: ( ***** is my email address but changed to hide name)

[28/Jul/2004 16:20:21] mail_queue.cpp: Cannot deliver message to folder ~ *********//INBOX: cannot open folder

[28/Jul/2004 16:44:31] folder_manager.cpp: Folder *********/Sent Items create_time < install_time
[28/Jul/2004 16:44:31] folder_manager.cpp: Folder *********/Sent Items create_time < install_time
[28/Jul/2004 16:44:31] folder_manager.cpp: Folder *********/Drafts create_time < install_time
[28/Jul/2004 16:44:31] folder_manager.cpp: Folder *********/Drafts create_time < install_time
[28/Jul/2004 16:44:31] folder_manager.cpp: Folder *********/Deleted Items create_time < install_time
[28/Jul/2004 16:44:31] folder_manager.cpp: Folder *********/Deleted Items create_time < install_time
[28/Jul/2004 16:44:31] folder_manager.cpp: Folder *********/Junk E-mail create_time < install_time
[28/Jul/2004 16:44:31] folder_manager.cpp: Folder *********/Junk E-mail create_time < install_time
[28/Jul/2004 16:44:31] folder_manager.cpp: Folder *********/Contacts create_time < install_time
[28/Jul/2004 16:44:31] folder_manager.cpp: Folder *********/Calendar create_time < install_time
[28/Jul/2004 16:44:31] folder_manager.cpp: Folder *********/Tasks create_time < install_time
[28/Jul/2004 16:44:31] folder_manager.cpp: Folder *********/INBOX create_time < install_time
[28/Jul/2004 16:50:21] folder_manager.cpp: Folder *********/INBOX create_time < install_time

AND these

[28/Jul/2004 20:26:00] folder_manager.cpp: Cannot get folder location ~*********/INBOX
[28/Jul/2004 20:26:00] mail_queue.cpp: Cannot deliver message to folder ~*********/INBOX: cannot open folder
[28/Jul/2004 20:27:44] folder_manager.cpp: Folder ~*********/INBOX create_time < install_time
[28/Jul/2004 20:27:44] mail_queue.cpp: Cannot deliver message to folder ~*********/INBOX: cannot open folder
[28/Jul/2004 20:31:54] folder_manager.cpp: Folder ~*********/INBOX create_time < install_time
[28/Jul/2004 20:31:54] mail_queue.cpp: Cannot deliver message to folder ~*********/INBOX: cannot open folder


2. I have the SMTP working for mail delivery but the POP account is giving me problems. Our desire is for our mail to be sent and received on mail.****.com but the only way I am able to not get a error is to set SMTP to mail.*****.com and POP to *****.com

Any suggestions?
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Pavel Dobry (Kerio)

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Karma: 251
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vr5150 wrote on Thu, 29 July 2004 05:54

I am trying to use the trial version for our company to see if this is a product we will transfer all our mail over to but I have been strugling for 3 days on how to get this mail server to work.

Please Note this is on Mac OS X.

I am having 2 problems I need help with please.

1. The install goes just fine but when I create a email user account it works on the surface but the user never gets a mailbox folder created. I get a list of errors when I check error log.

Here are the errors: ( ***** is my email address but changed to hide name)

[28/Jul/2004 16:20:21] mail_queue.cpp: Cannot deliver message to folder ~ *********//INBOX: cannot open folder

[28/Jul/2004 16:44:31] folder_manager.cpp: Folder *********/Sent Items create_time < install_time
[28/Jul/2004 16:44:31] folder_manager.cpp: Folder *********/Sent Items create_time < install_time
[28/Jul/2004 16:44:31] folder_manager.cpp: Folder *********/Drafts create_time < install_time
[28/Jul/2004 16:44:31] folder_manager.cpp: Folder *********/Drafts create_time < install_time
[28/Jul/2004 16:44:31] folder_manager.cpp: Folder *********/Deleted Items create_time < install_time
[28/Jul/2004 16:44:31] folder_manager.cpp: Folder *********/Deleted Items create_time < install_time
[28/Jul/2004 16:44:31] folder_manager.cpp: Folder *********/Junk E-mail create_time < install_time
[28/Jul/2004 16:44:31] folder_manager.cpp: Folder *********/Junk E-mail create_time < install_time
[28/Jul/2004 16:44:31] folder_manager.cpp: Folder *********/Contacts create_time < install_time
[28/Jul/2004 16:44:31] folder_manager.cpp: Folder *********/Calendar create_time < install_time
[28/Jul/2004 16:44:31] folder_manager.cpp: Folder *********/Tasks create_time < install_time
[28/Jul/2004 16:44:31] folder_manager.cpp: Folder *********/INBOX create_time < install_time
[28/Jul/2004 16:50:21] folder_manager.cpp: Folder *********/INBOX create_time < install_time

AND these

[28/Jul/2004 20:26:00] folder_manager.cpp: Cannot get folder location ~*********/INBOX
[28/Jul/2004 20:26:00] mail_queue.cpp: Cannot deliver message to folder ~*********/INBOX: cannot open folder
[28/Jul/2004 20:27:44] folder_manager.cpp: Folder ~*********/INBOX create_time < install_time
[28/Jul/2004 20:27:44] mail_queue.cpp: Cannot deliver message to folder ~*********/INBOX: cannot open folder
[28/Jul/2004 20:31:54] folder_manager.cpp: Folder ~*********/INBOX create_time < install_time
[28/Jul/2004 20:31:54] mail_queue.cpp: Cannot deliver message to folder ~*********/INBOX: cannot open folder


2. I have the SMTP working for mail delivery but the POP account is giving me problems. Our desire is for our mail to be sent and received on mail.****.com but the only way I am able to not get a error is to set SMTP to mail.*****.com and POP to *****.com

Any suggestions?


Sure, look at:
http://support.kerio.com/index.php?_a=knowledgebase&_j=q uestiondetails&_i=26&nav=+%26gt%3B+%3Ca+href%3D%5C%2 7index.php%3F_a%3Dknowledgebase%26_j%3Dsubcat%26_i%3D1%5C%27 %3EKerio+MailServer%3C%2Fa%3E+%26gt%3B+%3Ca+href%3D%27index. php%3F_a%3Dknowledgebase%26_j%3Dsubcat%26_i%3D20%27%3EError+ Messages%3C%2Fa%3E
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