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onalid

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Good morning,
Kerio connect and control AV definitions are down on all our installations for a minimum of ~6 hours now?
Anybody can confirm?

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Thanks, Andre
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Aeonium

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By chance would you mean something along the lines of:

[05/Aug/2013 06:30:37] AntivirusModule.cpp: Antivirus Server error(0): Signature in /usr/local/kerio/mailserver/sophos/2013-08-05-06-30-37/bundle/api-files.list.new is invalid
[05/Aug/2013 06:30:37] AntivirusModule.cpp: Antivirus Server error(0): Cannot load listing file. See error log for details.
[05/Aug/2013 06:30:37] AntivirusModule.cpp: Antivirus update failed: Cannot load listing file. See error log for details.
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onalid

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Jepp, it seems like that.

[05/Aug/2013 08:07:42] Antivirus Server error:(PID: 25201) Signature in sophos/2013-08-05-08-07-42/bundle/api-files.list.new is invalid
[05/Aug/2013 08:07:42] Antivirus Server error:(PID: 25201) Cannot load listing file. See error log for details.
[05/Aug/2013 08:07:42] Unable to perform Sophos update (Cannot load listing file. See error log for details.)

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Thanks, Andre
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Aeonium

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Its not often I'm pleased to hear people having errors like this...

Hopefully this is something they will correct on their end given we both appear to have this issue.

(Also, can't help but laugh that it says "see error log for details" when that message is the only thing that appears in the error log... fantastic work on error messages there Kerio.)
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Aeonium

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This seems to be fixed now, I just successfully downloaded an update.
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