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Home » Kerio User Forums » Kerio Control » No update Kerio Control Sophos AV & ISP since 12 hours
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tweety3

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Hello togehter,

since last day our Kerio update the AV and ISP no longer. We work with the latest 7-version 7.4.2 build 5136.

It is a temporary problem with the update-server?

30/Aug/2013 12:14:29] Antivirus Server error:(PID: 5832) 200:Temporary error, please try again later
[30/Aug/2013 12:14:29] Unable to perform Sophos update (200:Temporary error, please try again later)
[30/Aug/2013 12:19:50] IPS rules update check failed: Server returned '(200) 200:Temporary error, please try again later'.

Thank a lot for an answer
Stefan
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Vanek

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Same problem here (also with Connect). Looks like error on Kerio server.
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Kerio_ppolak

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Hello,

yes, there is a hardware problem with our server. We're working hard to restore the service as soon as possible.
We apologize for any inconvenience.


Pavel Polak
Technical Operations Director | Kerio
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perbauer

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I would really like to have somewhere to check these services you provide. I've tried for a bit now to fix this update error but without knowing if the fault was with my connection or with your services. Shouldn't have to find out via users putting in a topic here.
Would you consider putting something up?
Perhaps like Skypes Heartbeat http://heartbeat.skype.com or Googles Apps Status Dashboard http://www.google.com/appsstatus

[Updated on: Fri, 30 August 2013 13:22]

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Kerio_ppolak

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It is fixed now.
Once again, we apologize for the inconvenience.

Best Regards,

Pavel Polak
Technical Operations Director | Kerio
Stay Connected Anytime, Anywhere. Discover Kerio Cloud!
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